Customer Service Officer (Logistics)

Customer Service Officer

Duties/

Responsibilities

- Prepares documents and forms to move goods efficiently through import and export steps and procedures.

- Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.

- Maintains a database that tracks merchandise.

- Processes claims on merchandise shortages and overages.

- Performs other duties as assigned.

Job Requirements

-Minimum GCE "O" Level

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Prefer 1-2 years experience in Customer Service Officer (Logistics)