Customer Service Representative | Order-to-Cash & Export Shipping #HMS

Customer Service Representative | Order-to-Cash & Export Shipping

📍 Jurong East – International Business Park

💰 $3,200–$4,000/month

📅 6-Month Contract | Potential Conversion / Extension

🕘 Monday–Friday | 8.30am–5.30pm

🏠 Hybrid Arrangement Available After Initial Training Period

Key Responsibilities

• Manage the complete Order-to-Cash (OTC) process from order receipt through fulfilment

• Process customer orders accurately using SAP
• Provide sales and customer service support for designated APAC markets
• Coordinate preparation of shipping and export documentation
• Handle customer enquiries, complaints and requests for product samples
• Coordinate with Trade Compliance / Foreign Trade teams on customer profiles, End Use Certificates and trade restrictions
• Work closely with Sales & Marketing, Supply Chain, Accounts Receivable, Credit and Legal teams
• Follow up on credit, logistics, shipment and order-related matters
• Support smooth and timely delivery of customer orders

• 📩 Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan
• Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820