Software System Engineer
Job description
Salary: $4,000 – $6,000 per month
About the role
We are looking for a Software System Engineer to handle Day 2 production support, DevOps, deployments, troubleshooting, and system reliability in a 24/7 environment.
Key responsibilities
- Provide Day 2 / production support, incident troubleshooting, and RCA.
- Manage deployments, rollbacks, monitoring, and system health.
- Build and maintain CI/CD pipelines using GitLab CI/CD, Jenkins, and Git.
- Deploy and troubleshoot applications using Docker, Kubernetes, and Podman.
- Support Linux/Windows servers and DEV, SIT, UAT, and Production environments.
- Work with React, Node.js, and Spring Boot applications.
- Perform scripting and automation using Bash, Python, PowerShell, or Shell.
- Support HA/DR, security compliance, documentation, and standby operations.
About you
- 3+ years in DevOps, Software System Engineering, Production/Application Support, or Platform Support.
- Linux Administration
- CI/CD – GitLab/Jenkins
- Docker/Kubernetes/Podman
- Git
- Bash/Python/PowerShell/Shell scripting
- Production troubleshooting and deployment experience.
- Willingness to support a 24/7 operational environment.
- Good to have: Prometheus, Grafana, Kafka, VMware, SonarQube, API Integration, HA/DR, ITIL, Government Projects.
Skills mentioned
We are Ascendion, a leading provider of AI-first software engineering services. Our mission is to accelerate innovation for Global 2000 clients by combining human ingenuity with the power of agentic AI. We believe that the future of software engineering lies in the seamless integration of skilled talent and intelligent automation, which is why we have developed our proprietary AAVA platform to enhance productivity, quality, and speed across the entire software development lifecycle. Our team, known as 'Ascenders', is a diverse group of over 6,000 professionals working across North America, Europe, and India. We are passionate about solving complex challenges in data, cloud, experience design, and talent transformation. By fostering a culture of bold optimism and relentless curiosity, we empower our clients to modernize their technology stacks, optimize their operations, and deliver captivating digital experiences. We don't just build software; we engineer the future, ensuring that our clients stay ahead in a rapidly evolving digital landscape.
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