Assistant General Counsel, Servicing
Job description
Essential Job Duties and
Responsibilities
- Lead compliance analysis and policy development under Reg X (RESPA), Reg Z (TILA), FDCPA, UDAAP, TCPA, etc. and applicable state servicing and collections laws, GSE and agency servicing guidelines.
- Draft, review, and maintain loss mitigation policies, collections strategies, and servicing procedures, ensuring alignment with regulatory obligations, procedural requirements and investor obligations.
- Identify, assess, and mitigate legal and regulatory risks and advise on structuring for current and new investment products and strategies to ensure compliance with applicable laws.
- Monitor regulatory developments and advise on implementation of new rules affecting servicing and collections operations.
- Review and negotiate vendor contracts and SOWs supporting collections and default management functions (e.g., third-party collectors, BPO servicers, foreclosure counsel).
- Partner with Capital Markets and Portfolio Management on servicing representations, covenants, and compliance requirements in asset sale and securitization transactions.
- Support regulatory examination management and respond to consumer complaints escalated through CFPB, state agencies, or litigation channels.
Required Skills, Knowledge and Abilities:
- Minimum 10 years of experience as a practicing attorney, with substantial time spent in consumer loan servicing, collections or default management — ideally including in-house experience at a consumer finance and/or mortgage servicer or subservicer, GSE/agency approved seller-servicer and/or consumer finance lender.
- Deep working knowledge of servicing and consumer debt collections laws and practice and applicable state collections and foreclosure laws (e.g., FDCPA, TCPA, FCRA, UDAAP, TILA, RESPA, ECOA, etc.) and related title and lien resolution issues.
- Demonstrated experience advising on loss mitigation structuring and post-default strategy in a consumer finance, mortgage finance and/or home improvement lending context.
- Fluency in FDCPA and TCPA compliance for collections outreach, state collections licensing requirements and regulatory classification of collections operations.
- Familiarity with AI governance and emerging regulatory frameworks applicable to AI use in collections and financial services operations.
- Proven ability to deliver clear, operationally actionable legal guidance and to own and stand behind a legal position in a fast-paced business environment.
- Membership in applicable state bar in good standing.
- Juris Doctor degree from an ABA accredited law school.
- Able to juggle multiple workstreams under tight deadlines.
- Clear writing and verbal communication with business professionals and counsel.
- History of working well with business professionals, and with cross-functional teams (internal and external).
Skills mentioned

GoodLeap's story began in 2003, not with its current name, but as Paramount Equity Mortgage, founded by Hayes Barnard, Jason Walker, and Matt Dawson. Incorporated in California, the initial focus was on providing residential mortgage loans, starting in Sacramento Valley and eventually expanding nationwide. The entrepreneurial spirit of the founders didn't stop there; in 2006, they ventured into the insurance market with an auto and home insurance company, which was later sold to Brown and Brown after more than a decade of operation. A significant pivot towards sustainability began in 2009 with the establishment of Paramount Solar. This venture proved successful and was acquired by SolarCity (now Tesla Energy) in 2013 for approximately $120 million. The company underwent a rebranding to Loanpal in 2017, sharpening its focus on financing for sustainable home improvements, particularly solar energy. This era marked a period of substantial growth and recognition as a key player in the solar loan market. By October 2020, Loanpal had funded over $4.5 billion in solar loans and held a dominant 41% share of the U.S. solar loan market. The evolution continued, and in June 2021, Loanpal transformed into GoodLeap, a name reflecting its commitment to solutions that are 'good for life, earth, and prosperity.' This change underscored the company's broader mission to empower a sustainable future through technology, offering best-in-class financing and software products. GoodLeap's platform facilitates flexible payment options for a wide array of sustainable home upgrades, including solar panels, battery storage, energy-efficient HVAC systems, smart home devices, and more. The company's journey is also deeply intertwined with philanthropy, notably through its support of GivePower, a nonprofit founded by Hayes Barnard, dedicated to providing clean water and energy to underserved communities globally. This commitment highlights a core tenet of GoodLeap's philosophy: connecting a world where everyone can live sustainably.
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