Branch Manager
Job description
Since 1912, OneMain Financial has been helping people realize their financial goals and dreams. With branches nationwide, we are part of the communities in which we serve. Our branches are staffed with friendly, knowledgeable lending specialists who live and work right in your neighborhood. They understand your needs and are available to meet with you one-on-one to discuss your loan options.
- Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals
- Manage branch operations and ensure compliance with all business policies/procedures
- Train, coach and motivate all staff member
- Participate in the career development of each employee, including training of consumer lending products and services
- Build strong, trusting relationships with new and existing customers
- Provide exceptional service to ensure customer satisfaction and a continued relationship with OneMain Financial
- Manage collection activities including consulting with customers on loan payments for past due accounts
- Drive branch performance to successfully achieve business goals and branch profitably
- To work for OneMain Financial you must be 18 years of age or older
- Current or previous experience at OneMain Financial or a similar consumer lending organization
- Experience working in a goal oriented sales environment
- Leadership experience with coaching and leading a team
- Experience in multitasking and working to achieve challenging goals
- Knowledge of Microsoft Word, Outlook, Excel and Power Point
- General industry knowledge – have a general understanding of industry rules and procedures (e.g. lending processes, collections practices, accounting, etc.)
- Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri – 8:30AM to 5:30PM, Tues and Thurs – 10:00AM – 7:00PM and up to 2 Saturdays per month – 9:00AM -12:00PM
- Meet all state-specific mandatory licensing, certification, training, or other requirements.
- For GEORGIA, 1 year minimum experience processing or servicing under the Georgia Industrial Loan Act (GILA)
- For MISSISSIPPI, 1 year of previous mortgage lending experience within Mississippi within the two years prior to the date of the application
- For MONTANA, 3 years of related experience
- For NEVADA, 3 years of related experience within the last five years
- For NEW MEXICO, 2 years of verifiable experience
- For NORTH CAROLINA, 3 years related experience
NOTE The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position. Job grade and level may vary based on work experience and qualifications.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Skills mentioned

OneMain Financial is a leading provider of personalized loans that cater to individual financial needs. Established on the principle of providing money for a fresh start, OneMain offers personal and auto loans ranging from $1,500 to $20,000 with a commitment to accessible, straightforward services. With over 1,300 branches across 44 states in the U.S., OneMain Financial caters to a diverse clientele, ensuring that each customer receives tailored financial solutions to fit their unique budget and requirements. The organization prides itself on delivering financial empowerment through clear, upfront terms, fixed payments, and the ability to assist customers promptly—with potential funds available as quickly as one hour after loan closing. The company is known for its personal touch, with real people in branches ready to help and a focus on understanding the whole picture when it comes to individual financial situations. Tens of thousands of customers rate OneMain as a reliable lender, demonstrating a strong track record of customer satisfaction and trust.
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