Customer Service Associate

Job Summary

The Customer Service Associate assists with store operations by providing excellent customer service, maintaining merchandise presentation, and supporting general store upkeep in alignment with HOT Goodwill's mission and values.

Key Responsibilities

The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

Customer Service & Store Operations

• Greets customers upon encounter and assists them in finding items and/or answering questions.
• Monitors and opens dressing rooms and restrooms, as needed.
• Cleans areas of the store, including restrooms.

Merchandising & Production

• Removes out-of-date items from display areas, including pulling wares and clothing.
• Maintains display areas, including special displays, racks, shelves, bins, and other areas displaying merchandise for sale.
• Puts merchandise, including wares and clothing, out on the sales floor.
• Hangs clothing in production, when needed.
• Performs other duties as assigned.

Supervisory Duties

None.