Dairy Manager

$23.63 - $25.13 PER HOUR - Bonus Eligible

GENERAL PURPOSE:

The purpose of this position is to oversee the successful operation of the dairy and meat wall deli departments by ensuring that quality, freshness, and product assortment are maintained throughout the department. This person will be training and mentoring new dairy associates, receiving, stocking and rotating product, taking special orders, and providing exceptional customer service.

ESSENTIAL

DUTIES & RESPONSIBILITIES

This position requires open availability, weekends, and holidays.

Follows established departmental and store policies and procedures

Ensures the quality and freshness of all products and services provided by the dairy and meat wall deli departments

Responsible for maintaining the appropriate product assortment and inventory levels for the dairy and meat wall deli departments

Confirms pricing accuracy and signage for all products, paying particular attention to ad items

Ensures the dairy and meat wall deli departments are cleaned and sanitized daily and meet the company standards for appearance

Delivers excellent customer service to all customers

Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, packaged cheese, meats, bacon, hot dogs, sausages, etc.

Pulls out of date product from the dairy and meat wall deli shelves

Orders product to meet the needs of the dairy and meat wall deli departments based on past and projected sales

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Communicates openly and frequently with the Grocery Manager, Store Director, and Grocery Buyer

Ensures company standards for safety, sanitation, and productivity are maintained

Teaches, mentors, and educates associates to help them be successful members of the team

Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement

Writing the dairy schedule to ensure coverage and meet labor goals

Quarterly inventory of all dairy and meat wall deli products

Assists as needed to ensure the success of the store as a whole

MARGINIAL

DUTIES & RESPONSIBILITIES

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates

Consistent and daily interaction with customers

Consistent and daily interaction with vendors

TRAINING &

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; one year of grocery or dairy experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Basic math skills

Solid understanding of product rotation

Must enjoy working with and handling dairy products

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with and manage diverse groups of people

Ability to appropriately and professionally handle conflict

Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team

Required to make logical, significant decisions using general, recognized skills and techniques

Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively

Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent

Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.