Loan Sales Specialist
Job description
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements
- High School Diploma or GED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Skills mentioned

OneMain Financial is a leading provider of personalized loans that cater to individual financial needs. Established on the principle of providing money for a fresh start, OneMain offers personal and auto loans ranging from $1,500 to $20,000 with a commitment to accessible, straightforward services. With over 1,300 branches across 44 states in the U.S., OneMain Financial caters to a diverse clientele, ensuring that each customer receives tailored financial solutions to fit their unique budget and requirements. The organization prides itself on delivering financial empowerment through clear, upfront terms, fixed payments, and the ability to assist customers promptly—with potential funds available as quickly as one hour after loan closing. The company is known for its personal touch, with real people in branches ready to help and a focus on understanding the whole picture when it comes to individual financial situations. Tens of thousands of customers rate OneMain as a reliable lender, demonstrating a strong track record of customer satisfaction and trust.
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