Portfolio Community Manager
Job description
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit .
Job Description
HOA Community Association Manager
Associa is currently looking for an experienced HOA Community Association Manager (CAM) to join our team in Richardson, TX. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest.
How will you make an impact?
The HOA Community Association Manager (CAM) helps the company grow by:
- Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
- Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
- Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
- Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Requirements
Requirements
- Proficiency in Microsoft Office (word, excel, outlook)
- Experience in Community Management, customer service, hospitality or other related industry
- Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
- Proficient in Customer Service and conflict resolution
- Able to work effectively with others in person and in group setting
- Able to prioritize, manage time, and meet deadlines.
- Able to communicate effectively and professionally on phone, email, and in-person.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Skills mentioned
We are Associa, and we've been building the future of community for over 45 years. Our journey began in 1979 when our founder, John Carona, signed his first client in Dallas, Texas. However, the true spark ignited much earlier, when John, at the age of 12, discovered his passion for property management while mowing lawns for his neighbors. That early entrepreneurial spirit and dedication to service excellence have been the cornerstones of our growth into the world's leading community management service company. We're not just a management company anymore; we're a comprehensive service provider, delivering all-encompassing solutions to thousands of communities across North America, including the United States, Canada, and Mexico. This reach allows us to impact the lives of more than 7.5 million residents, a scale no other company in our industry can match. Our commitment extends beyond day-to-day management. We believe in giving back and fostering a sense of family within our organization and the communities we serve. In 2005, we founded Associa Cares, a 501(c)(3) non-profit organization dedicated to assisting people worldwide during crises, whether natural or man-made disasters. We also invest heavily in our team, our greatest asset. Associa University, established in 2006, is our online training program designed to empower our community managers and employees, ensuring they are the best-educated experts in the industry. We're driven by innovation and a relentless pursuit of service excellence. Our offerings include management, accounting, maintenance, insurance, restoration, and more, all tailored to help communities achieve their unique visions. We partner with boards, councils, and developers, leveraging our collective experience, resources, and passion to deliver exceptional service and meaningful value. We're proud of our history and excited about the future as we continue to connect our service offerings to endless community-focused possibilities.
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