Program Manager
Job description
Professional Non-Clinical
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.The Program Manager assists in the planning and organization of operational activities of a specific initiative within the organization, and assists in an oversight capacity for its daily operations. Working under direct supervision, this position helps establish key performance indicators (KPIs) specific to the practice/medical group industry to measure program success, regularly assesses patient satisfaction levels, healthcare outcomes, and resource utilization, and identifies opportunities for continuous improvement and innovation in patient care.Essential Job Function:
- Supports the development of the strategic planning process for new healthcare programs, aligning them with the practice/medical group's mission of providing high-quality patient care, improving healthcare outcomes, and expanding service offerings to meet the needs of the patients.
- Supports program staff, which includes physicians, nurses, and administrative personnel, fostering a cohesive and motivated team that actively collaborates to implement innovative medical treatments, patient care protocols, and operational improvements for respective sites.
- Drafts program budgets, ensuring optimal allocation of resources to critical areas such as medical equipment acquisition, staff training, and patient outreach initiatives, while consistently monitoring financial performance to meet program goals and maintain cost-effectiveness.
- Cultivates and maintains strong relationships with internal and external stakeholders, including healthcare professionals from various specialties, hospital department heads, local health organizations, community leaders, and funding agencies, to forge partnerships that support the hospital/medical group's growth and improve patient health outcomes.
- Oversees the successful execution of healthcare programs, which may include initiatives such as community health screenings, patient education workshops, disease management programs, and clinical research studies, while ensuring strict adherence to medical standards, safety protocols, and ethical considerations.
- Provides regular updates to senior leadership, presenting program status reports, accomplishments, challenges, and potential solutions, and communicates program impact to internal stakeholders, such as medical staff, department heads, and external stakeholders to maintain transparency and engagement in the organization's healthcare initiatives.
- Performs other duties as assigned.
Education:
- Required: Bachelor's Degree.
Experience:
- Required: 3 Years
Licensure/Certification/Listing:
Work Shift :
Days/No Weekends (United States of America)On Call Required
NoFTE:
1Job Type:
Full Time (40 Hours/Week)Skills mentioned
We are a private, not-for-profit healthcare delivery system committed to serving our communities across Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties in central North Carolina. [2, 6] Our brand promise, 'We Are Right Here With You,' is a commitment shared by our dedicated team of over 13,000 employees, 1,650 physicians on our medical staff, and 1,000 volunteers. [6, 20] We strive to provide a full range of health care services distinguished by measurable excellence, rooted in the founding principles of community service and superior patient care. As one of the region's largest and most comprehensive health networks, we operate more than 150 locations. This extensive network includes five hospitals: Moses H. Cone Memorial Hospital, Wesley Long Hospital, Cone Health Behavioral Health Hospital, Alamance Regional Medical Center, and Annie Penn Hospital. [2, 6] Beyond our hospitals, we offer services through six ambulatory care centers, three outpatient surgery centers, ten urgent care centers, one retirement community, and over 120 physician practices, encompassing primary and specialty care via Cone Health Medical Group and Triad HealthCare Network. Our history dates back to 1953 with the opening of The Moses H. Cone Memorial Hospital, established in honor of Moses H. Cone by his wife, Bertha Cone. This flagship hospital, a 628-bed teaching hospital and referral center, includes specialized facilities like a Children's Emergency Department and the Cone Health Women's & Children's Center. We are proud to be part of Risant Health, a nonprofit organization created by Kaiser Foundation Hospitals, which is dedicated to enhancing the health of millions by increasing access to value-based care and coverage. [6, 8] Our focus areas include primary care, cardiology, neuroscience, oncology, orthopedics, rehabilitation, and obstetrics, among many other specialties. We are consistently recognized for our commitment to quality care and have been listed by U.S. News & World Report as a High Performing Hospital in numerous adult procedures and conditions. [2, 16] We are dedicated to connecting health care and well-being, envisioning a future where a tradition of health and well-being is deeply woven into the fabric of our communities. Our values guide us in caring for our patients with exceptional quality and compassion, caring for each other with respect and inspiring ongoing growth, and caring for our communities with integrity and a commitment to promoting health.
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