Assistant GM

Assistant General Manager | Luxury Treetop Lodge | Plettenberg Bay

Kendrick Recruitment is seeking an experienced and dynamic Assistant General Manager on behalf of an exclusive luxury treetop lodge in Plettenberg Bay, Western Cape.

• Position: Assistant General Manager
• Location: Plettenberg Bay, Western Cape
• Property Type: Luxury Treetop Lodge
• Salary: R25,000 per month, negotiable depending on experience

Key

Responsibilities

• Assist the General Manager with the overall management and day-to-day operations of the lodge
• Maintain exceptional standards of guest service and hospitality
• Support the leadership and management of lodge staff
• Ensure smooth and efficient daily operations across all departments
• Assist with staff training, development and performance management
• Oversee guest relations and ensure a consistently personalised guest experience
• Assist with operational administration, stock control and financial procedures
• Maintain high standards across the property and ensure attention to detail at all times
• Step into the General Manager's role and take full operational responsibility when required

Key

Requirements

• Previous experience in an Assistant General Manager, Lodge Manager or similar senior hospitality role
• Experience within a luxury lodge, hotel or high-end hospitality environment
• Strong leadership and operational management skills
• Excellent guest relations and communication abilities
• Professional, hands-on and solutions-driven approach
• Strong organisational and administrative skills
• Ability to lead and motivate a team effectively
• High level of attention to detail
• Passion for luxury hospitality and delivering exceptional guest experiences
• Ability to work in a remote lodge environment and adapt to the demands of lodge operations

To Apply:

• Interested candidates who meet the requirements are invited to submit their CV to Kendrick Recruitment for consideration.
• Only shortlisted candidates will be contacted.