Wi-Fi Network Support Engineer (LAN/WAN) - London
Job description
Salary: £35,000 - 43,000 per year
Requirements
- Enterprise Wi-Fi troubleshooting and support
- LAN/WAN experience
- TCP/IP, DNS, DHCP, VLANs and VPNs knowledge
- Switches, routers, firewalls and wireless access points experience
- CCNA certification or equivalent networking qualification
- Excellent communication and customer service skills
Responsibilities
- Provide technical support across networking, infrastructure and end-user environments.
- Troubleshoot and resolve hardware, software, connectivity and Wi-Fi issues.
- Manage and respond to support tickets in line with agreed service levels.
- Escalate complex issues to senior engineers where required.
- Deliver remote and onsite support to customer environments.
- Assist with infrastructure installations, upgrades and migrations.
- Configure and support network switches, routers, firewalls and wireless solutions.
- Maintain accurate technical documentation and support records.
- Work closely with customers to ensure exceptional service delivery.
- Cloud
- Hardware
- Support
- LAN
- Network
- TCP/IP
More:
We are an established IT infrastructure and managed services provider seeking a skilled Network Support Engineer to join our growing technical team in Central London. This is an office-based role, five days a week, supporting a diverse portfolio of customers across the hospitality sector. We offer the opportunity to develop expertise across enterprise networking, Wi-Fi technologies, cloud platforms and infrastructure support, with a salary of £35,000 to £43,000.
last updated 41 week of 2026
Skills mentioned
The Adecco Group is a global leader in human resource (HR) solutions, headquartered in Zurich, Switzerland. As a Fortune Global 500 company, it stands as the world's leading talent solutions and advisory firm, driven by a core purpose to 'make the future work for everyone.' The company's operations span across more than 60 countries and territories, with a vast network of over 5,100 branches and more than 32,000 full-time employees. Annually, The Adecco Group facilitates career opportunities for over 3.5 million individuals, connecting them with a diverse client base of more than 100,000 organizations. The firm's comprehensive service portfolio addresses the complete HR lifecycle, encompassing temporary staffing, permanent placement, career transition, and talent development, alongside outsourcing and consulting services. This 360-degree approach enables businesses to optimize their workforces and individuals to enhance their employability in a rapidly evolving global economy. The Adecco Group's business is structured around three primary global business units: Adecco, Akkodis, and LHH. Adecco focuses on flexible and permanent placement services across various sectors. Akkodis delivers expertise in technology and digital engineering consulting, talent services, and skilling to drive digital transformation and innovation within the Smart Industry. LHH specializes in talent solutions, helping companies and individuals navigate career transitions, develop leadership skills, and manage their talent effectively. The company's history dates back to the 1997 merger of the French company Ecco and the Swiss company Adia Interim, with roots extending back to 1957 and 1964, respectively. This long-standing presence in the industry has allowed The Adecco Group to build a foundation of expertise and a deep understanding of labor market dynamics. The company is committed to fostering an inclusive culture, promoting sustainable employability, and supporting resilient economies and communities worldwide, leading by example in creating shared value that fuels both business innovation and societal progress.
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