Make a Real Impact as a Mitigation Project Coordinator
Location: Idaho Falls, ID
Department: Mitigation
Compensation: $15–$20/hour (DOE)
Type: Full-time | Mid-level | Phone On-call rotation required
Looking for a job where you can truly make a difference?
At Paul Davis Restoration, we help homeowners and businesses recover after life’s toughest moments—floods, fires, mold damage, and more. As a Mitigation Project Coordinator, you’ll be the calm in the storm, guiding clients through the restoration process and helping them get their lives back on track. This is a key role on our team, and we’re looking for someone sharp, organized, and compassionate—someone who thrives under pressure and genuinely cares about helping others.
What You'll Do
- Coordinate all day-to-day activities for assigned mitigation projects
- Serve as the main point of contact for homeowners and clients
- Schedule and manage technicians, project timelines, and job updates
- Maintain accurate documentation in job management software
- Ensure quality assurance work is completed in a timely manner
- Collaborate with Project Managers and the Emergency Services team
- Oversee permits, inspections, work orders, and job completions
- Handle customer concerns with professionalism and empathy
- Estimate emergency services billing and negotiate scopes with adjusters
- Conduct final walk-throughs and ensure full customer satisfaction
- Support A/R collections, reconstruction, and other departments as needed
- Occasionally assist in marketing and business development initiatives
What You Bring
- 1–2+ years of relevant experience preferred (restoration industry a plus)
- High school diploma or equivalent
- Highly organized with strong attention to detail
- Excellent verbal and written communication skills
- Able to manage multiple projects and prioritize tasks
- Comfortable using Microsoft Office and job management software
- Problem-solver with a proactive, team-first attitude
- Mitigation experience and/or certifications a plus, but not required
Schedule
- Standard hours: 9:00 AM – 6:00 PM
- Must be able to participate in rotating phone on-call schedule
What You'll Get
- Competitive pay: $15–$20/hour (depending on experience)
- 80 hours of paid time off
- 7 paid holidays
- 401(k) with 3% company match
- Full benefits: medical, dental, vision, life, supplemental, accident
- On-the-job training and opportunities for career growth
- A chance to work with a fantastic, supportive team
Why Paul Davis?
Since 1966, Paul Davis Restoration has been a leader in property damage restoration with over 370 franchise locations across North America. We’re known for our integrity, innovation, and commitment to excellent service. When disaster strikes, we’re there—and we’re looking for people who are ready to step up and help.
We proudly support and hire Veterans and are an Equal Opportunity Employer.
Are You Ready?
If you’re a detail-driven problem solver with a heart for helping others—we want to hear from you! Apply today and start making a difference.