The Assistant Manager, Food & Beverage supports the execution of food and beverage operations at the Jackie Robinson Training Complex (JRTC), taking primary responsibility for concessions and catered events while also serving as the secondary lead for back-of-house dining operations. This role is instrumental in supporting all aspects of kitchen and service operations, including staff training, vendor management, inventory control, compliance with health and safety protocols, and oversight of POS systems. The Assistant Manager collaborates closely with the Manager, Food & Beverage and is expected to work alongside staff in the kitchen to ensure consistency in food preparation, and to foster a collaborative team environment and high-quality food service experience across the property.
Responsibilities
Operational Leadership
- Lead the day-to-day operation of concessions and catering services during games, events, and special functions.
- Support the planning, production, and service of all year-round dining programs, including team meals, group dining, and hotel guest food service.
- Serve as the key liaison between front-and back-of-house operations to ensure consistent food quality, timing, and service standards.
- Step into a leadership role within the kitchen when needed to maintain consistency and workflow.
Menu & Inventory Management
- Collaborate with the Manager, Food & Beverage to develop menus and service plans tailored to events and guest needs.
- Assist with menu costing, pricing strategies, and the evaluation of product performance for catered events and concessions.
- Monitor inventory levels; place orders in coordination with the Manager and receive vendor shipments for concessions and catering.
- Maintain accurate records of supplies, food products, and equipment to support cost-effective inventory control.
- Communicate with vendors to negotiate pricing and delivery schedules.
POS System Oversight
- Manage the daily operation and maintenance of the POS system across all food and beverage outlets.
- Train staff to use the system correctly and ensure accurate transaction processing and shift reconciliation.
- Troubleshoot POS system issues and coordinate with IT or external vendors for updates and support as needed.
Financial & Budgetary Oversight
- Assist with the development and management and management of F&B budgets, including cost forecasts, revenue projections, and labor expenses.
- Track and analyze sales data from concession stands and dining services; recommend strategic adjustments to menus, pricing, and inventory based on demand and profitability.
- Ensure reconciliation of daily sales (cash, credit cards, tips), ensuring compliance with company policies/procedures.
Staff Development & Scheduling
- Recruit, train, and supervise part-time and seasonal food service staff assigned to concessions and kitchen support roles.
- Provide coaching and feedback to ensure adherence to food safety, guest service, and performance standards.
- Assist with staff scheduling based on business needs, events, and dining volume.
Sanitation, Safety & Compliance
- Enforce compliance with local, state, and federal food safety and sanitation guidelines.
- Maintain updated safety records, training certifications, and cleanliness logs.
- Regularly monitor all F&B equipment, verifying proper functionality and safety, ensuring preventative maintenance procedures are upheld, and promptly reporting any concerns or repairs needed.
Interdepartmental Coordination
- Collaborate with various departments to fulfill catering requests, group meals, and hospitality needs.
- Communicate operational challenges and staffing updates to the Manager, Food & Beverage.
- Support event planning, service execution, and quality control for high-profile or large-scale gatherings.
- Evaluate operations, gather feedback from staff and guests, and implement best practices or innovative approaches to enhance the overall F&B experience.
- Stay current on industry trends, emerging technologies, and culinary innovations.
Other Duties
- Coordinate bar service operations, including hiring, training, scheduling, and oversight of bartenders, menu creation, product ordering, and inventory management.
- Perform additional tasks as assigned by the Manager, Food and Beverage.
Qualifications & Skills
Education & Experience
- High school diploma or equivalent required; associate’s or bachelor’s degree in Culinary Arts, Hospitality, or related field preferred.
- 2–3 years of food and beverage experience, with at least one year in a supervisory or lead capacity.
- Experience in concessions, catering, or institutional dining environments is highly desirable.
Core Competencies
- Strong leadership, problem-solving, and organizational skills.
- Proficiency in food costing, POS system management, and vendor coordination.
- Ability to work under pressure in a fast-paced, customer-facing environment.
- Effective verbal and written communication skills.
Physical & Availability Requirements
- Must be able to stand, walk, and lift up to 50 lbs. for extended periods.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Ability to obtain and maintain food handler certification.
Top MLB Perks
- Medical/Dental/Vision coverage
- Company Matched 401(k) Plan
- Paid Sick/Time Off and Holidays
- Parental Leave
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Employee Assistance Programs (EAP)
- Training & Development Programs
- Discounts on MLB and JRTC merchandise
- Access to special events at JRTC
- JRTC Employee & Family appreciation events
The Jackie Robinson Training Complex (JRTC), operated by Major League Baseball (MLB) located in Vero Beach, Florida, serves as a year-round hub for amateur development initiatives and events designed to diversify and strengthen the talent pipelines of baseball and softball. We are the permanent home to several signature youth-focused events and programs, such as the Nike RBI World Series and the Hank Aaron Invitational, which teach players how to succeed on and off the field. The historic facility, formerly known as Dodgertown, was renamed Jackie Robinson Training Complex in honor of its trailblazing namesake.
Please note: All job offers will be based on successfully completing a background check.
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
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