Purpose / Objective of Position
Under the general supervision of Associate Director of Billing, an individual in this position will perform moderate to complex customer billing and problem resolution functions.
Skills & Requirements
- Excellent verbal & written communication skills
- Ability to perform moderate to complex analysis and research and evaluate alternatives while making sound determinations and recommendations
- Expert in data manipulation using Excel
- Strong sense of customer service – ability to respond promptly to customer needs and requests for service
- Strong oral communication skills
- Ability to portray thoughts logically through written communication
- Team player
- Constantly improving and promoting quality
- High level of motivation and business acumen
- Adaptability
- Bachelor’s Degree (B.A.) for four-year College or university
- Related experience and/or training preferred
- Language Skills
- Math Skills
- Reasoning Ability
- Computer Skills – Database and spreadsheet software
Duties
Percentage of Time
Entering Provider Bill Data
5%
Research/Analyzing Data
15%
Editing Meter Reads
60%
Billing Resident/Pre-Billing/ Reviewing Resident Bills
20%
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person