Business Office Subject Matter Expert (Job 1104)

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that "Your Mission is Our Passion," DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

We are seeking an experienced Business Office SME / Business Operations Lead to support our federal healthcare client in driving operational excellence across business functions. This role will lead strategic planning and execution for procurement, budgeting, program management, contract administration, workplace strategy, and digital modernization initiatives that enable mission success and enhance workforce engagement. The preferred candidate would need to demonstrate working expertise in government budgeting and procurement processes, portfolio management, as well as financial risk management.

Responsibilities

• Acquisition Support: Assist staff in preparing procurement documentation, reviewing Statements of Work, tracking acquisition timelines, and coordinating with contracting specialists.
• Budget Activities: Provide support with budget tracking, data entry, reconciliation, and preparing summaries or updates for internal use.
• CIF Tracking Assistance: Help monitor CIF allocations and expenditures, gather backup documentation, and support updates to tracking logs or dashboards.
• Onboarding/Offboarding Support: Help coordinate onboarding checklists, access requests, property survey forms, and offboarding logistics for incoming and departing personnel.
• Travel Assistance: Assist with preparing travel requests, compiling approval packages, tracking status, and ensuring compliance with travel policy requirements.
• Document Management: Help organize and maintain acquisition calendars, shared folders, templates, and file directories to support transparency and version control.
• Training Support: Assist in scheduling training sessions, updating internal guides or SOPs, and tracking participation for onboarding and process-related sessions.
• Presentation Preparation: Support team members in drafting, formatting, or reviewing presentation materials, including slides and summary handouts for leadership meetings.
• Lead and manage comprehensive business operations, including procurement, budget oversight, PMO functions, contract management, and hybrid workplace implementation.
• Drive strategic planning and coordination for digital modernization and workforce engagement initiatives across the client's division.
• Develop data-driven justifications and secure executive leadership buy-in to grow and manage multimillion-dollar budgets and capital funding programs.
• Implement supplier performance programs such as scorecards and KPIs to improve vendor accountability and optimize billing cycles.
• Oversee governance and asset management for a large inventory of devices and assets, improving inventory accuracy and reducing losses.
• Collaborate with cross-functional teams and executive leadership to ensure alignment with organizational goals and compliance with federal regulations.
• Identify process improvement opportunities to enhance operational efficiencies and support evolving client mission requirements.
• Partner with cross-functional teams and executives to align operational initiatives with organizational goals and federal regulations.

Qualifications

• Bachelor's degree in Business Administration, Finance, Operations Management, Information Technology, or a related field is required; a Master's degree is preferred.
• 10+ years of progressive leadership experience managing complex business operations, enterprise financial systems, and multimillion-dollar budgets in federal or large enterprise settings.
• Demonstrated expertise in budget development, capital funding management, and financial oversight.
• Experience leading large, cross-functional teams and managing complex projects.
• Strong background in procurement, vendor management, contract administration, and performance measurement.
• Knowledge of workplace strategy and hybrid work policy implementation.
• Excellent communication, analytical, and stakeholder management skills.
• Ability to build trusted relationships and influence at the executive level.
• Must be able to obtain a Public Trust clearance
• Experience supporting federal healthcare or federal government clients. (preferred)
• Project Management Professional (PMP) or similar certification. (preferred)
• Familiarity with asset management systems and federal governance framework (preferred)