Comptroller - Team Lead, Human Resources Operations (HR Specialist IV)

Applications must be filed at
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00051789

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow and make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller’s Office. We take pride in the work we do serving as State’s accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. 

Click here to see an inside look at the Texas Comptroller’s office.

About The Division

The Human Resources Division supports the agency’s strategic direction by assisting management in meeting staffing needs and managing people. This includes recruiting and hiring staff; on-boarding new hires; coordinating benefits; training and developing the workforce on HR topics; creating and implementing employee engagement initiatives; and facilitating separation. Human Resources’ professionals are consultants and business partners; they advise managers and employees on workforce issues and help the agency achieve its business goals.

General Description

Join the Human Resources as a Team Lead for Human Resources Operations! Work in a fast paced, multi-project environment and ensure compliance with state and federal laws related to human resources’ policies and procedures. The Human Resources Operations Lead is responsible for overseeing core human resources functions including policy implementation, compliance, onboarding, offboarding and employee retention. The role ensures that HR operations align with organizational goals and state regulations, while fostering a high-performing, service-oriented HR team.

Work Hours

Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.

Minimum Qualifications

·       Bachelor’s degree.

·       4 years of experience in Human Resources Operations.

·       4 years of experience in Human Resources Process Management.

·       1 year of experience leading a team.

Preferred Qualifications

·       Bachelor’s degree in human resources, Organizational Development, Business, or Public Administration.

·       Experience with HRIS tool like CAPPS.

·       Experience conducting human resources training.

Substitutions

·       Education requirement may be substituted with up to four (4) years of related experience.

Licenses and Certifications

·       Preferred: Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) and/or SHRM-CP, SHRM-SCP.

In this role you will:

·       Serves as the Team lead for the Human Resources Operations Section.

o   Plan the day-to-day operations and provide guidance for the operations group.

o   Manages the work, planning and scheduling, and develops goals, priorities, objectives, guidelines, and rules.

o   Estimates and reports on expected time of completion of work, maintains records of work accomplished and time expended and prepares reports.

o   Provides input on team member performance for evaluation purposes.

o   Makes recommendations for staff changes including promotions and salary actions.

o   Make recommendations for selection of job candidates.

o   Coordinate the maintenance and analysis of human resources files, records, and reports.

·       Human Resources Support:

o   Coordinate and monitor DSC support tickets, including administrative requests such as legal name changes and related employee record updates.

o   Manage Invoicing and renewal of various policies and provide oversight to travel reimbursement.

o   Administers and oversees the agency’s Telework and Administrative Leave for Outstanding Performance programs.

o   Reviews requests and ensures compliance with agency policy and serves as the agency subject matter expert in these areas.

o   Act as the Scribe app administrator, managing user access, coordinating guide development, and ensuring documentation accuracy across team workflows.

o   Manage the operations SOPs and training guide.

o   Approves and manages access request to mother friendly rooms.

·       As a team lead:

o   Performs HR presentations for new employees during NEO.

o   Prepare/Oversee logistics for New Employee Orientation (NEO) Employee records, making sure certificates, acknowledgement are in place.

o   Oversee leave requests and ensures they are handled in timely manner.

o   Manages/oversight Employment verifications, Performance management and Personnel Actions Forms.

o   Develop solutions to highly complex human resources problems by following procedures or applying policy.

·       Provides technical assistance in records maintenance, records retention and Manage employee engagement and retention.

·       Provide oversight to off boarding and terminations.

·       Perform other duties as assigned.

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:

 
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office, 

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.