Corporate Director Central Billing Office

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Corporate Director Central Billing Office to join our team.

Remote Position: available for candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, and VA.

On-site availability to our Lafayette Hill, PA location as needed.

Salary:

$120,000 -$130,000 commensurate with experience .

Position Details:

The Corporate Director Central Billing Office is responsible for overseeing multiple teams within the front-end process related to the revenue cycle management.  Inclusive of billing, contract set-up, EHR system set-up with IT partners, financial review of all programs performance within the organization, along with supporting all new various business initiatives. The Corporate Director Central Billing Office will:

• Provide Strategic leadership and direction to the Central Business Office (CBO) and others Business Operations teams related to revenue cycle management, billing, and collections.
• Provide training, leadership, mentoring and performance evaluation to all CBO leaders and staff.
• Develop and implement policies, procedures, and best practices to optimize revenue cycle performance, streamline workflows and improve efficiency and accuracy.
• Oversee the day-to-day operations within the CBO teams (Charge Entry and Capture Teams, Authorization Teams and Data Analyst Team) to ensure workflows, processes are being done and maintained for overall high performance within the various teams under the CBO.
• Manage staffing levels, recruitment, training, and performance evaluations processes to maintain a skilled and motivated workforce.
• Serve as process leader to ensure that collection rates on all ABH, C&F and California IDD revenue ($250 million plus) are adhered to on a daily basis, according to the various revenue generating contracts.
• Ensures accurate and timely submission of claims to insurance companies, government programs and other funding sources.
• Prepare regular financial reports and analysis for senior leadership, providing insights into revenue cycle performance, trends, and opportunities for improvement.
• Monitor key performance indicators (KPIs) and financial metrics to track revenue cycle performance, identify trends and implement strategies to achieve all targets and goals.
• Collaborate with other departments, including finance, program operations, legal, QCO, Business Development, etc. to address issues impacting the revenue cycle or potential new opportunities.
• Stay informed regarding healthcare regulations, payer policies, and reimbursement trends, and ensure compliance with billing and coding guidelines.
• Work in conjunction with department leadership to develop and manage departmental budgets, and identifying opportunities for cost savings and revenue enhancement.
• Serve as liaison between Business Operations and both internal and external stakeholders to trouble shoot areas of concern along with areas of opportunity.
• Be willing to accept responsibility and to show good judgment, initiative, and resourcefulness along with working in a collaborative environment.
• Handle conflict and problems in dealing with the customer constructively and appropriately.
• Interact with and drive home key points to senior leadership throughout all Merakey divisions.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits 

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

• Bachelor's Degree in Business, Healthcare Administration, or Finance. 10+ years equivalent professional experience in lieu of degree.
• 3 – 5 years of progressive leadership experience in healthcare revenue cycle management or finance, with a focus on billing and collections.

The ideal candidate will possess:

• Strong understanding of healthcare billing and collections processes, including payer requirements, reimbursement methodologies, and regulatory compliance.
• Demonstrate the ability to develop and implement strategies to improve revenue cycle performance, reduce denials, reduce services from not billing out and ultimate improvement in overall collection rates.
• Proficiency in healthcare IT systems and revenue cycle management process.
• Excellent leadership and interpersonal skills, with the ability to build and motivate high-performing teams.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Strong PC skills and excellent working knowledge of Microsoft Excel.