Summary
The Deputy Director of the Department of Workforce Development provides oversight to the PA CareerLink®- Chester County site and supports workforce development initiatives within the Department of Workforce Development. This includes providing supervision and leadership to the Workforce Development County staff located at the PA CareerLink®- Chester County site which currently consists of administrative staff, such as the Front Desk/ Receptionist and PA CareerLink Administrator.
Essential Duties
- Assist in the implementation and management of overseeing the accomplishment of successful performance measurements as outlined in the department’s Strategic Business Plan.
- Oversee the implementation and expansion of the department’s Grants Information Financial Tracking System (GIFTS).
- Provide guidance and leadership in terms of the overall policy and direction of how teams should manage for success within the department’s mission and strategic business plan.
- Supervise and manage the two staff team members with DWD, located at the PA CareerLink Chester County.
- Assistance in the development and review of and participate in all annual reviews within the department, other than the Director.
- Prepare documentation for and conduct annual reviews for the two staff team managers within the department, located at PA CareerLink
- Review transmittals of contracts, grants and other written correspondence and materials developed by staff, prior to Director approval.
- Ensure grant applications, reports and other pertinent documents are submitted to state and federal agencies, on time and error-free.
- Participate in the development, review and management of the department budget.
- Assist and support with the annual audit process, i.e., County, L&I, WIOA and others, as necessary.
- Review and comprehend all federal and state regulations.
- Respond to Commissioners and Commissioners’ staff’s requests for information, as assigned.
- Manage verbal or written responses to citizen inquiries and complaints.
- Assist in making sound funding decisions and recommendations for funding on an annual and as-needed basis.
- Represent DWD and the local workforce investment area at various internal and external meetings, seminars and pertinent annual conferences, as needed.
- Responsible for coordinating and implementing the initiatives of the Workforce Development Board as outlined and required by the Workforce Innovation and Opportunity Act and the PA Department of Labor and Industry through the facilitation of monthly/ bi-monhtly meetings communication and frequent information sharing, as required.
- Assist and support staff with L&I WIOA Monitoring and CWDS data entry requirement during the monitoring process.
- Assist and support the One Stop Opearotr Consortium partnership, continous improvement, and Equal Opportunity Monitoring.
- Represent the department at Commissioners’ Sunshine meetings and at Executive Sessions, as requested.
- Prepare or create and present information for the Director, Commissioners and/or County Executive staff, as requested.
- Maintain healthy contractual relationships through correspondence and frequent communication with external agencies contracted by the Department of Workforce Development.
- Maintain ongoing relationships with federal and state (DHS, DPW, L&I) agencies through written and verbal correspondence, attend meetings and network, as necessary.
- Contact, interview and participate in the selection process of potential candidates for employment.
- Responsible for training newly assigned senior staff in the mission, administrative and programmatic duties and responsibilities of DWD.
- Perform other duties, tasks and special projects, as required.
Qualifications/Preferred Skills, Knowledge & Experience
- Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience.
- Five years of job-related experience.
- Five years of experience in the public sector.
- Experience with contracts.
- Ability to interface effectively with all levels of County management.
- Strong professional ethics.
- General understanding of fiscal planning.
- Accurate and detail oriented.
- Strong organizational skills.
- Ability to prioritize and manage time effectively.
- Ability to handle internal and external crises wisely.
- Strong verbal and written communication skills.
- Customer service experience.
- Advanced skills using a personal computer and various software packages.
- Ability to work independently and proceed with objectives.
- Ability to maintain confidential information and handle confidential matters.
- Ability to work as part of a team.
- A valid driver’s license is required.
Additional Information
- Bachelor's degree from an accredited college or university in Public Administration, Planning, or a related field.
- Five years of experience in a federal or state grant-funded government office.
- Prior management experience.
- Ability to follow office protocols.
- Able to use common sense understanding to carry out written or verbal instructions.
- Ability to handle and resolve recurring problems.
- Ability to establish priorities and remain focused on daily operations.
- Able to carry tasks to completion.
- Advanced interpersonal skills.
- Exhibits a willingness to learn new tasks.
- Flexibility.
- Familiarity with County geography and municipalities.
- General knowledge and understanding of County of Chester policies and procedures.