Primary Job Functions
This section describes the primary /essential responsibilities that this job performs.
- Vendor Relationship Management:Foster and maintain strong relationships with finance vendors, ensuring alignment on program goals and objectives.
- Strategic Marketing Development:Create and execute dynamic marketing strategies in collaboration with finance vendors to boost cardholder acquisition, increase repeat purchases, and improve customer retention.
- Cross-Functional Collaboration: Work closely with internal departments (e.g., IT, Sales, Marketing, E-commerce) to implement new projects related to consumer financing offerings and payment types.
- Business Owner: Serve as the Consumer Finance business owner for all related IT Projects for online and in store.
- Performance Analysis & Reporting: Oversee development and maintenance of Consumer Finance related Power BI Dashboards. Review the performance of the consumer finance programs on a daily basis for both online and in store. Identify areas of improvement and implement optimization strategies.
- Finance Training: Oversee finance training with external vendors and the internal training team, ensuring all content is up to date.
- Onboarding New Payment Types:Identify additional payment solutions for both online and in store to enahance the wallet portfolio. Lead onboarding of new payment types and develop comprehensive go-to-market strategies.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Secondary Job Functions
This section describes the secondary responsibilities that this job performs.
- Maintain reliable attendance.
- Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
- Complete other assignments and special projects as requested.
Job Qualifications
Education:
- Bachelor Degree in Marketing, Finance, Business Administration or related field or equivalent work experience, Required
Experience:
- 5 years’ experience in consumer finance, marketing strategy, or related roles, Required
Licenses or Certifications
- None
Knowledge, Skills and Abilities
- Strong attention to detail
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Effective time management and organizational skills
- Work independently as well as in a team environment
- Document management system
- Analytical and problem solving skills
- Maintain confidentiality
- Working knowledge of Continuous Improvement
- Handle multiple projects simultaneously within established time constraints
- Proficient computer skills, including experience with Microsoft Office Suite, Power BI, Tableau, internet
- Strong skills in agility, along with the ability to pivot easily when directions and priorities changes on short notice
- Perform under strong demands in a fast-paced environment
- Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
- Display empathy, understanding and patience with employees and external customers
- Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
Schedule Expectations
- Occasional Domestic Travel
- Flexible and willing to work extended hours when necessary.
Job Competencies
- Ethics and values
- Integrity and trust