Provide leadership and strategic planning for Academic Advising. Direct staff in providing new student guidance and academic advising. Ensure utilization of new advising model, continuity of services, integrity of advising policies and procedures, accuracy of advising material, effectiveness of evaluative tools, and to improve customer service.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).
MAJOR RESPONSBILITIES:
Leadership/Planning
- Supervise the daily functions of the Academic Advising Center.
- Provide administrative leadership for a developmental, proactive, academic advising program for students served by the Academic Advising Center.
- Manage reports and tracking data to improve the processes and procedures needed to impact student matriculation, retention, and success.
- Work with the Vice Chancellor of Student Success to track data regarding the persistence of new, transfer, visiting, and non-degree students.
- Develop and implement an ongoing professional development program for Advisors.
- Lead advisor training, development, and evaluation for professional advisors.
- Coordinate with other directors to manage the electronic sign-in and student retention software to ensure efficient, engaging, and supportive access to offices.
- Direct the team in meeting with directors, deans, program chairs to ensure the accuracy of advising materials.
- Participate in college initiatives to improve academic advising.
- Manage academic advising resources and materials.
Student Support
- Manage electronic student files, track student progress, and contact students as needed to improve student success.
- Use computer to access student data and complete work assignments.
- Participate in professional training necessary to carry out duties.
- Manage academic advising case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.
- Assist students in the development of an Individualized Academic Plan.
- Monitor student progress through regular meetings, communications, interventions, assessments, and data collection.
- Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA).
- Develop and maintain appropriate relationships with students, faculty, and staff.
- Utilize a communication plan to engage the college community in the academic advising process.
Technical Support/Banner Database
- Manage electronic student files, track student progress, and contact students as needed to improve student success.
- Use computer to access student data and complete work assignments.
- Participate in professional training necessary to carry out duties.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA).
Minimum Qualifications:
- Bachelor's degree required
- Five (5) years of progressive experience in advising and/or student services.
- Three (3) years of supervisory experience.
- Ability to plan, organize, delegate, and implement.
- Analytical reasoning, independent problem solving, and ability to reach conclusions based on customer needs.
- Excellent customer service skills.
- Good written and communication skills.
Preferred Qualifications:
- Master's degree preferred in Student Personnel, Higher Education Administration, Student Affairs, Psychology, Guidance, Education, or a related field.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.