Open interviews onsite 7/29/25 & 7/30/25 2:00 PM - 4:00 PM. Please ensure you meet the qualifications and are available for the appropriate shifts. Training will begin 8/13/25.
Job Summary
We are seeking a dedicated and detail-oriented Front Desk Clerk Agent to join our hospitality team. This role is essential in providing exceptional customer service and ensuring smooth operations during every shift. The ideal candidate will possess strong communication skills, a passion for guest relations, and the ability to handle various front desk responsibilities.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor, ensuring a positive first impression.
- Manage check-ins and check-outs efficiently, maintaining accurate guest records.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Prepare and maintain complimentary breakfast to brand standards.
- Maintain the front desk area, breakfast area, public spaces cleanliness and in an organized and professional manner.
- Collaborate with hotel management to ensure all guest services are delivered effectively.
- Assist with reservations and provide information about hotel amenities, local attractions, and services.
- Ensure compliance with hotel policies and procedures while maintaining high standards of hospitality.
Qualifications
- Minimum 1 year experience in front desk operations within the hotel industry is required.
- Strong guest relations skills with a focus on providing exceptional service.
- Excellent communication skills, both verbal and written.
- Ability to work independently during shifts while managing multiple tasks efficiently.
- A solid employment history with customer service experience
- AutoClerk PMS proficiency not required, preferred and basic computer applications.
Join our team and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel.
Shifts currently available:
6:00am - 2:00pm (5 days per week / 40 hours)
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person