Front Desk Coordinator – Join Our High Country Hospitality Team!
Location: Blowing Rock, NC
Type: On-site | Part-time (Saturdays required)
Are you friendly, organized, and passionate about helping people feel welcome? We’re looking for a Front Desk Coordinator to be the smiling face of our vacation rental company! Located in the beautiful High Country, we help owners and guests create memorable getaways in a scenic mountain setting.
What You’ll Do:
- Warmly greet and assist guests, ensuring they feel at home from check-in to check-out.
- Answer calls and emails, providing helpful information and exceptional customer service.
- Manage reservations, accurately processing bookings, changes, and cancellations.
- Help guests choose accommodations, explain policies, and resolve any issues quickly and kindly.
- Keep organized records and assist with administrative office tasks.
- Handle collections of delinquent accounts as needed.
- Use Microsoft Word and Excel to complete daily tasks efficiently.
- Work with a supportive team that values teamwork and great communication.
What We’re Looking For:
- Experience in front desk or vacation rentals (preferred but not required).
- A positive, can-do attitude with strong problem-solving skills.
- Excellent communication skills and professional phone etiquette.
- Organized, detail-oriented, and comfortable multitasking.
- Basic computer skills, including Microsoft Word and Excel.
- Must have Saturday availability!
Why Join Us:
- Be part of a friendly, close-knit team that treats you like family.
- Enjoy working in a relaxed mountain-town atmosphere where guests come to unwind.
- Opportunities to grow your skills in hospitality and property management.
- Competitive pay starting at $16 per hour with consistent hours (16-24+/week).
If you love working with people and want a role where every day feels like you’re helping someone start their vacation, we’d love to hear from you!
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 16 – 24 per week
Work Location: In person