Front Desk/Night Auditor

Mulberry Hotel
Westlake, Louisiana
Part time
2 days ago

```Job Overview:
We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints or concerns in a timely and professional manner
- Process payments and maintain accurate records
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Ensure the safety and security of the property by monitoring surveillance cameras and maintaining a secure environment
- Collaborate with other hotel staff to provide excellent guest service

Qualifications:
- Previous experience in hospitality or customer service is preferred
- Strong communication skills, both verbal and written
- Excellent guest relations skills with the ability to handle difficult situations diplomatically
- Proficiency in using phone systems and other office equipment
- Bilingual skills are a plus
- Knowledge of hotel operations and night audit procedures is desirable
- Ability to multitask and prioritize tasks effectively

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply now. We offer competitive pay and benefits for qualified candidates.```

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

Schedule:

Work Location: In person

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