Job Summary
We are seeking a friendly and organized Host/Hostess to join our dynamic team in the hospitality industry. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, managing reservations, and ensuring efficient seating arrangements. This role requires excellent communication skills and a passion for providing outstanding guest services.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and maintain an organized seating chart to optimize guest flow.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Collaborate with the waitstaff to ensure timely service and guest satisfaction.
- Handle guest inquiries and concerns promptly, demonstrating strong guest relations skills.
- Maintain cleanliness and organization of the host/host area.
- Assist with food service tasks as necessary, supporting the overall dining experience.
Qualifications
- Previous Host experience required, minimum one year experience.
- Familiarity with OpenTable is a plus.
- Familiarity with Toast POS or similar point-of-sale systems is a plus.
- Strong communication skills, both verbal and written, with excellent phone etiquette.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a genuine desire to provide exceptional customer service.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Host/Hostes and be part of an exciting environment where you can enhance your skills in customer service and hospitality!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Brookhaven, GA 30319 (Required)
Ability to Relocate:
- Brookhaven, GA 30319: Relocate before starting work (Required)
Work Location: In person