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Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.
- Direct supervision of two or more full time employees
- In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
- Assigns processing orders and controls storage inventory
- Coordinates the completion and filing of various forms and reports; verifies accuracy
- Administers local HR processes as applicable
- Collaborates and supports all other departments within the business unit
- Reviews time cards and administers corporate payroll policies and procedures
- Facilitates vendor coordination and supervision
- Pulls monthly reports for key performance indicators
- Trains staff in processes and procedures
- Processes expense reports and tracks Capital Expenditure Authorizations
- Conducts Sarbanes Oxley (SOX) Audits
- Assists Associates in ensuring all documentation is SOX compliant
- Maintains vehicle records and licenses
- Updates General Price Lists and approves contracts as necessary
- Manages Alarm Systems including codes, working order, etc.
- Monitors document retention policies and disposes of expired documents in a secure manner
- Prepares customer statements
- Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
- Assures compliance with all company policies and procedures
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent
- Completion of a diploma training program at a college or technical school preferred
Experience
- 5 years of administrative management experience with a strong customer service focus
- 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
- MS Project management and database software experience or equivalent
Knowledge, Skills and Abilities
- Ability to multi task and set priorities
- Ability to work flexible hours as needed
- Ability to work with minimal supervision
- Ability to display compassion and remain calm in stressful situations
- Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
- Communication skills both orally and in writing
- Customer service skills
- Organizational and problem solving skills
- Understands confidential matters and documents
Postal Code: 64131
Category (Portal Searching): Operations
Job Location: US-MO - Kansas City
Job Profile ID: F00234
Time Type: Full time
Location Name: Mount Moriah Newcomer & Freeman Funeral Home & Cemetery