This is a FRONT DESK/RECEPTIONIST position that requires detailed office work, excellent customer service, and Dog Handling skills. If you cannot thrive in a fast-paced environment...please DO NOT APPLY! This position is currently part time with room to advance to full time.
Our VISION is to provide the highest quality of genuine care to each dog that enters our facility. We aim to provide a clean, safe, comfortable, and FUN environment that can allow dogs to thrive, relax, and LOVE coming back!
WE ARE:
- Dynamic and Passionate: We have created a unique daily schedule for our Daycare that puts the dog FIRST (brain games, cage-free play, movie/nap time, and more).
- Customer-oriented: Our customers (human and canine) are everything, and everything we do will show it.
- Hardworking: We word HARD while still managing to have a great time! We are definitely not sitting around petting puppies (but it is a fun part of the job).
- Enthusiastic: We really like what we do and we're the kind of people who love to come to work on Mondays. If you get bummed by the thought of going to work, we are not the place for you. Attitude is everything in this business!
- A Team: We want to appreciate, encourage, challenge, support, and genuinely like the people who work with us. If this sounds good to you and if you've had practice being a person who appreciates, encourages, challenges, supports, and genuinely likes your team members, please apply! Again, having a great attitude and helping out when needed is huge with us.
YOU ARE:
- A Dog Lover: Not only do you think dogs are cute, but you know how to be around them, manage larger groups, predict behavior, and act quickly and calmly.
- A True Dog Lover: You don't mind picking up dog poop, mopping up pee, and cleaning up after dog barf. As a matter of fact, you see each of these instances as a way to inspect how the dog is doing - Was the poop runny? Was there something odd in the puke? Dogs are messy, but we love them!
- Willing & Able: To work hard. To put in the effort that is part of growing as a person and growing professionally. To learn new things (and eager to learn). To be flexible and adapt to a fast-paced environment.
- Detail-oriented: Everything matters. From the way the dogs are managed, customers are greeted, the way a room is left when you leave it, everything.
- Reliable: You arrive to work on time (five minutes early) and you follow through with tasks. When you say you'll do something, the people around you know that it will happen on time. Again, we are a team!
- Someone who likes to wear many hats: We are a small business that is growing quickly! We need someone on our team who is happy to step in almost anywhere there is a need.
- Self Starter and Independent. We need someone who thrives in this setting and takes ownership of all assigned duties with ease.
ADDITIONAL JOB DETAILS:
- This is a part-time position with the opportunity for growth as the business continues to rapidly grow (advancement includes Supervisor, Assistant Manager, Manager, etc.).
- This job requires you to know about dog behavior and be comfortable with dogs of all breeds and sizes.
- This job also involves a lot of cleaning!
- Our Front Desk team is the face of our company and deals with our customers directly through face-to-face interactions, phone calls, emails, texting, etc. This position handles all office work, as well as help our Dog Handlers by moving dogs around and checking dogs in and our of Daycare and Boarding (must be able to confidently handle large dogs).
Additional Must Haves Include:
- You must have reliable transportation
- You must be at least 18 years old
- You must be able to lift at least 50 pounds if needed
- You MUST have experience handling dogs. Perhaps from a Dog Daycare/Boarding facility, Dog Trainer, Vet Tech, Dog Walker, Pet Sitter, Rescue/Shelter Volunteer, etc. (owning your own dogs does not count and your application will be removed)
- You must be available on some weekends and some holidays (required)
- You must have Front Desk / Customer Service experience (good with basic computer programs, excellent communication/phone skills, organized, detail-oriented, friendly/personable, enjoy dealing with people, can gracefully and professionally resolve conflict, etc.)
Shift Times Needed:
Weekday Closing Shift (Wed/Thurs/Fri): 1:45pm - 7:15pm
Saturday Shift: 8:45am - 5:15pm
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 12 – 30 per week
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid training
- Referral program
- Retirement plan
Work Location: In person