Remarketing Coordinator
San Diego, CA
Credit Union Leasing of America (CULA) is one of the fastest growing companies in San Diego and we are the leader in one of the top markets in America. CULA provides indirect auto leasing services to credit unions. We've been leading the way since 1988 to successfully deploy auto leasing programs within credit unions across the country.
We are seeking a highly organized and detail-oriented Remarketing Coordinator to join our team. This role involves assisting with vehicle remarketing operations, customer communications, and logistical coordination. The ideal candidate would have a background in automotive sales, thrive in a fast-paced environment and deliver exceptional customer service.
Key Responsibilities:
- Sell returned vehicles and set floor prices based on market trends and valuation reports.
- Coordinate transportation logistics including vehicle holds, releases, and auction scheduling.
- Communicate with lessees, dealers, and auctions regarding vehicle status and documentation.
- Evaluate inspection reports and ensure accuracy of vehicle condition and mileage.
- Generate and manage purchase agreements and maintain records in Seamless and Excel.
- Monitor and update vehicle valuations using Black Book, Karpower, and MMR reports.
- Handle escalated customer service issues including mechanical concerns and aftermarket alterations.
- Support credit unions with remarketing of repossessed vehicles.
- Authorize final billing and verify auction fees and title turnaround times.
- Ensure compliance with internal processes and maintain accurate documentation.
Qualifications:
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Seamless Lease Connection, AutoIMS, Carfax, Kelly Blue Book, Blackbook and MMR.
Skills & Abilities:
- Ability to negotiate the sale of a vehicle directly with a used car manager at a dealership or wholesaler
- Organized and self-motivated with strong time management skills
- Superior communication and customer service skills
- Ability to work in a fast-paced environment
- Strong computer skills
- Ability to effectively prioritize and work independently.
- Strong knowledge of MS Office especially Excel
- Knowledge of vehicles and automotive industry a plus
- Ability to adapt to a changing work environment
Work Environment
This role is primarily office-based with moderate noise levels. Physical demands include sitting, using hands, reaching, and occasional stooping or kneeling. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Pay Rate:
- Up to $30 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable
Full Time Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacation Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas,TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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Equal Opportunity Employer
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