Senior Outreach Campaign Manager

Vendelux helps companies discover the best events. Event marketers are the unsung heroes of successful companies. From generating leads to building world-class brands, event marketers make magic happen throughout the year. Vendelux is here to help maximize the impact of all the events that a company sponsors and attends.

We are a Series A SaaS company and provide the system of record for event marketing. Our software platform provides proprietary insights that helps high-growth companies find the highest ROI events, conferences and trade shows to attend and sponsor. We have built an AI-powered platform that customers describe as an event marketer’s dream.

Vendelux was founded in 2021, and our recent $14 million Series A was led by FirstMark, whose portfolio includes companies like Shopify, Pinterest, Discord, Airbnb, Draft Kings, Carta and Justworks (amongst others). Our leadership team includes alumni from Bain, ZoomInfo, Shutterstock, Compass, ModernLoop, Forter, Zulilly, NewtonX.

We are seeking a technically skilled, customer-focused Senior Campaign Manager with B2B outreach experience to drive successful customer onboarding, campaign optimization, and prospect engagement with our AI-enabled meeting booking platform. This key position blends technical implementation, sales outreach, and customer relationship management to accelerate our revenue growth and ensure customer success. We are looking for candidates who are impact-driven, have strong critical thinking skills and experience optimizing B2B outreach campaigns.

Key Responsibilities:

• Account Management (20%):

  • Interface with customers during onboarding and throughout campaigns

  • Ensure alignment on goals and measurable outcomes

  • Support customers in leveraging the Vendelux platform and capabilities to meet their goals

  • Create and review campaign results with customers

• Campaign Management (60%):

  • Set up technical infrastructure including domains, email accounts, and deliverability systems

  • Configure and validate email sending platforms and authentication protocols

  • Create, validate, and implement customer-specific B2B email outreach campaigns (including 1:1 email copy creation and QA)

  • Monitor performance metrics and resolve deliverability issues

  • Continuously optimize campaigns by analyze audience targeting, performance data, and customer goals

  • Upload and manage B2B prospect lists for targeted outreach

  • Collaborate with product team to translate customer needs into product improvements

  • Help develop self-service tools and automated solutions based on implementation learnings

• Outreach Management (20%):

  • Monitor B2B email campaign responses and ensure consistent follow-up

  • Engage with prospects who respond to outreach efforts

  • Book and schedule meetings between prospects and sales teams

  • Manage the conversion funnel from initial contact to qualified meeting

  • Document best practices and develop scalable outreach processes

Ideal Candidate:

• 5+ years experience in customer success, sales outreach or technical implementation roles

• Demonstrated experience with B2B email marketing platforms and sales outreach workflows

• Background in sales outreach, B2B, lead nurturing, prospect engagement and 1:1 email copywriting is preferred

• Proven ability using data to analyze campaign performance and implement optimizations

• Experience working with CRM systems and managing customer data

• Excellent communication skills with ability to translate technical concepts to non-technical stakeholders

• Track record of managing multiple customer accounts simultaneously

• Self-motivated with high ownership mentality and meticulous attention to detail

This role offers significant growth opportunities as you'll help define our customer success processes while directly contributing to our revenue growth through hands-on technical implementation and customer engagement.

Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds.

Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.