Do you have a passion for people, and are looking for a reliable, enjoyable time role where you will be valued? If so, we can’t wait to talk with you! We have an exciting opportunity at Skyline, a Transforming Age community. We offer excellent benefits including Medical, Dental, Vision and 401K, as well as, generous Paid Time Off and other unique perks.
We have an incredible opening for a Business Office Supervisor to help provide administrative support to our community. This is a fantastic opportunity if you like a variety of responsibilities, enjoy analysis and learning, and want to partner with an amazing group of residents and staff!
Our Business Office Supervisor:
- Lead and support the Concierge Team, emphasizing exceptional customer service.
- Oversee contracted valet and security services, ensuring they align with our service standards.
- Handle supervisory responsibilities in accordance with organizational policies, including hiring, training, performance evaluation, and disciplinary actions.
- Regularly organize training sessions to enhance the team’s skills and knowledge.
- Ensure the team adheres to the procedures in the Concierge Manual.
- Manage financial transactions and maintain records according to our policies.
- Process and oversee accounts receivable and accounts payable tasks, manage invoicing, and bank deposits.
- Resolve billing inquiries and issues.
- Generate and distribute financial statements and reports on accounts receivable and accounts payable.
- Champion our Mission, Vision, and Values in your role.
- Other duties as assigned
What you need to succeed:
-
High school diploma or equivalent.
- 2-3 years of experience in a customer service environment, preferably in a senior living setting.
- Minimum 1 year experience supervising at least one employee
- Experience with employee/customer relations, financial reports, bank reconciliations, and full cycle accounting
- High level of proficiency with Microsoft Office Suite products (required - Outlook, Excel, Word)
- Ability to prioritize work and to prepare accurate and timely reports to meet required deadlines