Key Responsibilities
- Oversee Shipping Operations: Manage the daily operations of the shipping department, including scheduling, loading, and dispatching shipments to ensure timely delivery.
- Team Leadership: Supervise, train, and motivate a team of warehouse workers, including forklift operators, and drivers, to achieve departmental goals.
- Inventory Management: Coordinate with inventory control teams to ensure accurate stock levels and proper handling of goods during shipping.
- Process Optimization: Develop and implement efficient shipping procedures to improve productivity, reduce errors, and lower costs.
- Compliance and Safety: Ensure all shipping activities comply with federal, state, and local regulations, including safety standards and transportation laws.
- Quality Control: Monitor the condition of outgoing shipments to ensure products meet quality standards and are properly packaged to prevent damage.
- Documentation: Oversee the preparation of shipping documents, including bills of lading, invoices, and customs paperwork for international shipments.
- Customer Service: Collaborate with customer service teams to address shipping-related inquiries or issues, ensuring high customer satisfaction.
- Performance Tracking: Monitor key performance indicators (KPIs) such as on-time delivery rates, shipping accuracy, and cost efficiency, and report findings to management.
- Equipment Maintenance: Ensure all shipping equipment, such as forklifts are maintained and operated safely.
Work Environment
- The role is based in a warehouse setting, with exposure to varying temperatures and noise levels.
- The position may require occasional late evening or weekend work to meet shipping deadlines.
Benefits
- Competitive salary based on experience
- Health, dental insurance.
- Paid time off and holidays.
- Opportunities for career advancement within the company.
- Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in logistics, supply chain management, or a related field preferred.
- Experience: Minimum of 3-5 years of experience in warehouse or shipping operations, with at least 2 years in a supervisory role preferred.
The Shipping Supervisor is responsible for managing and coordinating all shipping activities within the Southwind distribution center. This role ensures that goods are shipped accurately, on time, and in compliance with company standards and regulations. The Shipping Supervisor will lead a team of warehouse staff, optimize shipping processes, and maintain a safe and efficient work environment, always remembering our dealers deserve incredible service.