Client Engagement Associate

T. Rowe Price - Owings Mills, MD
Estimated $57.3K - $72.6K a yearFull-time

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Role Summary Supports sales and revenue generation and/or client relationship management for smaller/less complex accounts/clients. Creates, monitors, and revises lead generation or client prospecting plans for the development of new revenue pipelines. Begins to build industry experience. May have defined sales targets. Ensures satisfaction, swift response to client needs, efficient problem resolution, contract and operational compliance, and risk mitigation. Identifies account growth opportunities and promotes these to assigned clients. May have defined, but limited, sales targets. Responsibilities:

  • Communicates basic new product and service developments and the associated pricing to assigned clients and/or prospects. Products and services are straightforward, typically limited to a business unit; may coordinate sales opportunities to other team members with different specialization. Identifies and qualifies appropriate prospects and may refer to a more senior member of the team to advance relationship. Begins to grow knowledge of the assigned clients, their sensitivities, and their business needs to affect their decision-making.
  • Coordinates with marketing and other teams to gather materials for sales team resources. Liaises with relevant business contacts (internally and externally) to coordinate service provided to the client. Escalates relevant issues to senior team members or management.
  • Develops relationships with client contacts to obtain meetings and deliver presentations on new products and services.
  • Builds understanding of the business environment of assigned clients, applicable regulatory requirements, industry trends, and competitor services/offerings. Under direct guidance, performs basic analyses on data, trends, plan changes, and strategies to keep up to date with sales/relationship performance and track/report on relevant metrics. Assists with receiving and coordinating responses to client inquiries.
  • Supports sales negotiations, typically of smaller and less complex products. Engages the appropriate internal contacts, as directed, to ensure contract requirements are in alignment with organizational policies and standards.
Qualifications: Required:
  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 0+ years of total relevant work experience
Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including:
  • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
  • Flexible and remote work opportunities
  • Health care benefits (medical, dental, vision)
  • Tuition assistance
  • Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
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