Customer Service Account Representative

Job details Salary From $17 an hour Job Type Full-time Number of hires for this role 2 Qualifications

• • High school or equivalent (Preferred)

Job description

Anaheim-based corrugated box manufacturing company, Build A Box (https://buildaboxonline.com/) is anticipating yet another successful year. Due to soaring demands, Build A Box has an immediate opening for an Inside Sales Representative to join our team.

As the world adapts to the new reality, the corrugated box industry is booming. The pandemic has dramatically increased demand for delivery and shipping services, and Build A Box is at the top of its game. Considered an essential company, Build A Box is leading the industry and helping businesses sustain themselves and stay ahead in the competition.

Summary/Objective:

The inside Sales position requires you to both respond to incoming leads, as well as prospect and develop new leads. Our business structure requires proactive communication with team members, owner, and clients. The goal of this position is to understand the customer’s needs to ensure a smooth and streamlined sales process; as well as achieve sales targets.

Duties:

• Provide estimates on incoming leads
• Client call backs to discuss lead/order details (Client communication is 80% email / 20% phones.)
• Updating customer details and other pertinent information in CRM system
• Business outreach to establish new clients
• Order processing data entry
• Perform all other duties and tasks as assigned

Skills the ideal candidate will possess:

• Excellent work ethic
• Strong attention to detail
• Strong critical thinking
• Solid organizational skills
• Ability to multi-task
• Comfortable in a fast paced work environment
• Works well both independently and with a team
• Ability to arrive to place of business (in Anaheim, there is no work from home option) as scheduled and on time
• Zoho, Illustrator, and Outlook experience is a plus

Why work here?

• Casual dress code
• Positive, friendly work environment
• Opportunities for advancement as business grows

All interested parties, please submit a cover letter and resume.

Job Type: Full-time, M-F 8:00am-5:00pm

Pay: Hourly base pay with unlimited bonus potential

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Anaheim, CA 92807: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location