Front Office Associate

Hyatt - Key West, FL

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Hyatt Residence Club Key West, Windward Pointe

3675 South Roosevelt Boulevardundefined Key West FL 33040

Posted: Nov 12, 2019

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Summary

Position Summary:

Responsible for guest registration process and communication of resort services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities:

  • Process payments and respond to guest inquiries
  • Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
  • Consistently complete detail-oriented work in a timely manner

Requirements:

  • High school diploma or equivalent required
  • Previous hotel experience strongly preferred but not required
  • Exceptional guest relations/customer service skills
  • Refined verbal and written communication skills
  • Ability to stand for extended periods of time
  • Flexibility in working varied shifts, holiday and weekends
  • Must be a team player with a positive attitude
  • Consistently attentive, courteous and efficient in dealings with guests, managers and employees
  • Must have a valid Driver’s License

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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