Front Office Associate
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Hyatt Residence Club Key West, Windward Pointe
3675 South Roosevelt Boulevardundefined Key West FL 33040
Posted: Nov 12, 2019
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Summary
Position Summary:
Responsible for guest registration process and communication of resort services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Responsibilities:
- Process payments and respond to guest inquiries
- Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
- Consistently complete detail-oriented work in a timely manner
Requirements:
- High school diploma or equivalent required
- Previous hotel experience strongly preferred but not required
- Exceptional guest relations/customer service skills
- Refined verbal and written communication skills
- Ability to stand for extended periods of time
- Flexibility in working varied shifts, holiday and weekends
- Must be a team player with a positive attitude
- Consistently attentive, courteous and efficient in dealings with guests, managers and employees
- Must have a valid Driver’s License
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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