Medicare Member Materials Document Manager-fully remote
This position reports to the Director, Medicare Member Materials.
Responsible for end-to-end development of annual CMS Medicare member materials. This position will have accountability for managing, writing, and revising materials with document coding technology while ensuring quality, accuracy, and timely delivery to production partners.
Fundamental Components/Job Description:
Lead delivery of workflow process improvements and enhancements related to these materials.
Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization
Collaborates with partners with other functional business areas to ensure all workflow processes, scope and interdependencies are defined and addressed.
Collaborate with teammates and partners to drive process improvements and enhancements.
Influences change to improve performance results, organization effectiveness and/or systems/quality/services.
Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments.
Responsible for development and implementation of new ideas that supports and improves the team.
Independently identify and problem solve issues that negatively impact projects and documents, as well as assist others in solutioning.
The typical pay range for this role is:
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
**This is an individual contributor role**
5+ years work experience developing, managing, or reviewing Medicare member materials for a Medicare Advantage health plan.
Understanding of CMS Medicare annual materials and Medicare marketing guidelines.
5+ years’ experience managing multiple projects, including keeping track of timelines and deliverables.
Experience working with IT business partners.
Prior experience with document management systems.
Ability to communicate effectively with all levels of management.
Proven ability to work independently, collaborate, and develop alternative solutions to resolve issues under tight timeframes.
Comfortable making decisions and driving process improvements.
Strong collaborator who can influence change to improve performance results, workflows, and organization effectiveness.
Bachelor’s degree or equivalent experience and 8-10 years of experience related to standards & measurements, technology, systems, and processes, including project consultation preferred.
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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