Process Assistant

Amazon.com Services, Inc. - Los Angeles, CA

Basic Qualifications:

  • A high school diploma or equivalent
  • Ability to work overtime as required
  • Ability to work flexible schedules/shifts/areas
  • Continued meeting or exceeding of department performance goals
  • 2+ years of work experience or a completed Associate’s Degree

Amazon’s Operations team is looking for Process Assistants to join its growing team! The role of Process Assistants will include performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each task. Process Assistants will also be responsible for motivating others and keeping their work areas safe!

Things to know about working in an Amazon Operations Facility:
  • We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.
  • We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
  • We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.
  • You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)

Key Job Elements:
  • Support and work in the department as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Providing vacation coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager

Benefits include health care (medical, dental, vision) coverage starting on day one as well as 401(k) with company match, holiday/overtime pay and employee discounts. Relocation assistance is not provided.

For consideration, a resume must be uploaded to your profile! Successful candidates will be required to pass a post offer, pre-employment drug screen.
Preferred Qualifications:
  • Education beyond High School, and/or prior experience managing employees
  • Excellent interpersonal skills
  • Demonstrated problem solving skills and analytical skills
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
  • Experience with an FC kaizen or Shingi event
  • An awareness and willingness to use OE tools and techniques
  • Experience working in Problem Solve a plus
  • Leadership ability
  • Respect from associates in production area

Amazon.com is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
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