Tutorial Services Clerk (Library/Learning Resources)- Norco College

BASIC FUNCTION:
Under the supervision of the area Dean/Associate Dean, creates and maintains a variety of files, types memos, maintains student and classified hourly records, inputs data, assists in assigning work and providing instruction to student and classified hourly employees; assists in payroll when requested, and fills in for Tutorial Services Specialist in her absence.

PROVIDES WORK OR LEAD DIRECTION TO:
Short-Term employee(s) and/or Work Study student(s).
Education: EDUCATION:
Graduation from high school or GED equivalent. One year of college coursework in business or a related field is desired.
Experience: EXPERIENCE:
Two years of closely related experience involving extensive public contact in a culturally-diverse environment is required.

KNOWLEDGE OF:
Current office methods, machines and software.

ABILITY TO:
Understand and follow oral and written directions; make simple arithmetic computations; explain rules and policies and procedures; index and alphabetize accurately; keyboard at a speed of not less than 40 net words per minute; use good communication and written skills; use correct English usage, grammar, spelling, punctuation, and vocabulary; use interpersonal skills using tact, patience, and courtesy; establish and maintain friendly, cooperative, and effective relationships with others.
Licenses/Certifications: LICENSES/CERTIFICATIONS:
None
Other: COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Co-workers, other departmental staff, students, faculty, tutors, and program directors.

PHYSICAL EFFORT:
Requires the ability to exert some physical effort, such as walking, standing and light lifting; dexterity in the use of fingers, limbs and body in the operation of office equipment. Tasks require extended periods of time at a keyboard.

WORKING CONDITIONS:
Normal office environment.
Duties and Responsibilities: REPRESENTATIVE DUTIES:
1. Creates and maintains student and classified hourly files and prepares agenda materials for tutor orientations and staff meetings.
2. Assists with payroll when requested.
3. Creates and maintains tutor appointment book.
4. Applies knowledge and interpretation of departmental policies, procedures, and department services at front counter and other places when directing students, visitors, and telephone callers to the appropriate offices and/or other departments; fills in for Tutorial Services Specialist in her absence.
5. Schedules, confirms, and cancels appointments.
6. Provides instruction and assistance to student and classified hourly employees in the operation of the Tutorial office and in the use of office equipment; and assists in assigning and monitoring their work.
7. Types and proofreads a variety of correspondence, reports, and letters from handwritten drafts or verbal instructions.
8. Screens student employee hire packet for completeness and accuracy; screen applications for student employee eligibility.
9. Maintains tutor and tutee attendance records; inputs data and retrieves information for semester and fiscal reports; receives and dispatches mail.
10. Operates a variety of office equipment including computer, printer, typewriter, copier, fax, and scanner.
11. Disseminates information pertaining to the Tutorial Services Program through posting of flyers and classroom presentations.
12. Attends a variety of meetings and participates in District provided "in-Service" training programs.
13. Prepares requisitions, work orders; maintains stores and inventory supplies, materials, and equipment.
14. Assists in developing special tutorial programs.
15. Participates in District-provided in-service training programs.
16. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
17. Performs other duties, related to the position, as assigned.
Duties and Responsibilities - Continued:
Duties and Responsibilities: - Continued
Conditions of Employment: CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month
employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve
months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, 3801 Market St., Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only: Monday-Thursday 11 am-3 pm
Friday 11 am-2 pm
Required Applicant Documents: Resume or Curriculum Vitae
Cover Letter
Other Document:
Optional Applicant Documents: Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Other Document:
Effective Employment Date: Anticipated start date: March 2023 or after
Application Deadline: 02-16-2023
Special Comments: IMPORTANT NOTICES:

It is anticipated that interviews will occur sometime during the 3rd or the 4th week of March 2023.

Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Human Resources and Employee Relations at (951) 222-8595 for assistance.

Application Types Accepted: Classified/Management/Confidential Application