Website Content and Product Management Generalist

Cellular Accessories For Less (CAFL) is a leading provider of telecommunications products to business, government, and education. Founded in 1997, we support some of the largest organizations in the country with cell phone & tablet accessories, office phones & headsets, conferencing equipment, satellite phones, cellular routers, 2-way radios and more.

We are looking for a rock star web content/product generalist who is looking to be a crucial team member in our growing company. The ideal candidate will own this all-encompassing position while helping to support our vision in this rapidly evolving industry.

Success Factor 1: Within 6 months be comfortable with our sales, marketing and client service philosophies as they relate to product management and offerings. Ensure all of our product offerings have a specific purpose and benefit and remove any that are redundant, low margin or a hindrance to logistical operations.

• Complete product management - research, price, describe and post products to our online catalogs that fit with our corporate niche and/or provide a feasible new revenue opportunity without cannibalizing current sales
• Collaborate with purchasing and suppliers to streamline supply chain
• Continually optimize our product catalog by identifying sales trends, adding new products, promoting high-value products, and closing out obsolete inventory/unavailable items in a timely manner
• Collaborate with sales, purchasing, and sales support to define a concise strategy for managing product mix
• Document best practices for managing exception requests outside our normal offerings
• Conduct product analysis and prepare quarterly management reports

Success Factor 2: Manage product marketing

• Create compelling, high value content and send out monthly customer e-Newsletter while tracking results to ensure ongoing click through rates of 10-13%
• Leverage online marketing, website optimization, news stories and other methods to promote our website and drive product sales
• Ensure staff is well trained on new and existing products/technologies via monthly live training demos and weekly email communication

Success Factor 3: Be a cohesive team player

• Engage customers where applicable via email and incoming phone inquiries
• Be a technical expert (resources available)
• Engage staff in monthly training meetings
• Provide assistance to customers/staff with product selection and substitution

Responsibilities:

• Complete product management/site maintenance - research, price, describe and post products to our online catalog(s), ensuring selection is up to date and comparable with competitors
• Assist with special product requests from sales and sales support staff
• Collaborate with purchasing to streamline supply chain
• Continually optimize our product catalog by identifying sales trends, adding new products, promoting high-value products, and closing out obsolete inventory
• Ensure staff is well trained on any new products/technologies via live training demos and emails
• Assist with pricing analysis and adjustments by preparing quarterly reports
• Create our monthly e-Newsletter, ensuring availability of promoted products

Please DO apply if you are:

• Passionate about technology, smartphones, and tablets
• Detail oriented while being able to appreciate the big picture
• Someone who takes pride in their work no matter the size or scope of the task
• Interested in online marketing
• Fulfilled by knowing that your position has a direct impact on the success of the company and your peers

Please DO NOT apply if you are:

• A web developer. There is 0% programming in the position so this is not the right fit for your skill set.
• Looking for a "writing" job only. This position requires excellent writing skills, however you would only be writing original content about 20% of the time. Most of the product descriptions are provided by the manufacturers so you will just be improving / streamlining existing content and optimizing it as needed. This position is more technical and analytical marketing than copy writing
• Unwilling to put in the same thought and effort to maintenance/updating tasks as with marketing and product management projects

Requirements:

• Outstanding analytical and writing skills
• Close attention to detail
• Diligent work ethic
• Computer and tech savvy
• Ability to multi-task and prioritize effectively

Details:

• This is a full-time position with flexible hours and a 1-hour lunch break
• Compensation up to $50k annually plus Health, Dental, and IRA benefits
• Our office is located in Redondo Beach, CA just off the 405 Freeway

Please send us your resume with a cover letter that explains how your skills and experience qualify you to excel in this position. We will contact qualified candidates to setup an interview.

All submissions must include your favorite inspirational quote as proof of your attention to the detail in this posting.

We look forward to hearing from you!

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Pay may depend on skills and/or qualifications

Application Question:

• How would you describe a laser in a single sentence?

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction

This Company Describes Its Culture as:

• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply

Schedule:

• Monday to Friday
• 8 hour shift