Academic Support Coordinator

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Academic Support Coordinator advances student success and retention by leading the coordination, delivery, and continuous improvement of academic support services—both on campus and online. With a strong focus on quality and excellence, this role serves as a subject matter expert, develops instructional programs and digital resources, supports assessment initiatives, administers testing services, ensures quality and excellence in offerings, and supports the operation of academic support systems.

Essential duties:

• Develop and Deliver Academic Programs and Presentations: Design, deliver, and assess Center for Student Happiness (CSH) online and on-campus workshops and presentations about writing, reading, and study skills, and support the NPP cohorts along with other specialized academic support initiatives.
• Oversee Academic Support Personnel: Recruit, train, develop, and evaluate academic support academic coaches; maintain accurate records and documentation of all related activities.
• Create and Manage Scalable Student Resources: Develop, maintain, and promote high-quality, scalable digital learning tools and materials that enhance the student academic experience, including short “Growth Tracks”
• Academic Integrity Support and Coordinate CLEP Testing: Manage Canvas-based academic support courses, including the Academic Integrity Workshop, and serve as a certified CLEP exam administrator.
• Support Technical Systems and Virtual Events: Troubleshoot key academic systems (e.g., appointment scheduler, support email accounts) and assist in coordinating special online academic support events.

Qualifications:

• Bachelor’s degree required in a writing-intensive field; Master’s degree preferred
• Must have superior writing skills and background including a solid understanding of MLA, APA, and Turabian preferred.
• Excellent oral communication skills, be able to present complex information to multiple audiences with expertise and teach concepts clearly and concisely.
• Must be proficient in Microsoft 365.

Candidates must have:

• Have a personal relationship with Christ and exhibit a professional Christian work ethic
• Be self-motivated with the willingness and ability to work in a team environment or independently with minimal supervision
• Exhibit sound judgment and decision making with the ability to problem solve
• Results driven with good interpersonal and relationship building skills
• Commitment to Regent's core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.