Responsible for the overall profitability and efficient operation of the banking center.
Develops annual deposit, savings, loan referral, and customer retention goals for the banking center.
Establishes and implements an annual sales and marketing plan to achieve targeted goals.
Responsible for hiring, developing and motivating personnel ensuring all staff are sales and service focused.
Ensures adherence to established security procedures and reporting requirements, and ensures that personnel comply with established bank operating procedures and practices.
Responsible for sales development activities including sales training, referral training, sales coaching and other activities. Creates a teamwork environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied.
Sets an example for the staff in the area of customer service and sales.
Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. Qualifications Bachelor's degree; or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Extensive background in bank operating policies and procedures, banking regulations (state and federal), employee development and public relations.
Thorough knowledge of bank products and services.
Management and coaching skills for leading staff.
Excellent verbal, listening and communication skills.
Strong customer relations skills and ability to work with employees and customers in a cooperative manner.
Ability and desire to work as part of a team, and with people of diverse backgrounds.
Demonstrated skill in soliciting business for bank deposit products and services.
Ability to identify client needs, present banking solutions and bank products.
Ability to recognize closing opportunities and retain and grow customer relationships.
Strong organizational skills and attention to detail, with the ability to resolve conflict situations.
Possess good judgment skills. Ability to make decisions, research and solve problems, work independently, handle confidential information and manage multiple tasks.
Ability and desire to represent Central Bank in the community.
Ability to accept and facilitate change, caused by customer demand, corporate needs, or regulatory requirements.
Willingness to assume additional responsibilities/duties/projects as they arise.
Ability to drive a vehicle. Must maintain a current, valid driver's license and an acceptable driving record for bank insurance purposes.
Frequently lift and/or move up to 25 pounds.
Occasionally lift and/or move up to 50 pounds.
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