Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
- Achieve sales budget and diversification targets
- Recruit, develop, and retain sales associates
- Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
- Develop and review sales associate performance goals
- Create annual business plans
- Provide the highest levels of customer service to stimulate sales growth
- P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
- Manage operational execution (Policy and Procedure)
- Ensure Loss Prevention policies and practices are being followed
- At least 5+ years of retail management experience
- Affinity for luxury goods; watches and jewelry experience is a strong plus
- Demonstrated leadership abilities
- Ability to manage a P&L
- Strong clienteling skills
- Strong floor management skills
- Resourceful; problem solver
- Strong communicator
- High level of etiquette – business and social
- Highly customer oriented, results driven, goal oriented
- Ability to work open availability including nights, weekends, and holidays
- Ability to lift up to 20lbs
- Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
- SAP knowledge preferred
- CRM systems
We Offer
At Richemont, We Craft the Future!
Nearest Major Market: Boston
