Company Description
About Us
At Beloform, we believe in shaping the future of organizations through strong, adaptive leadership. As a consulting and development firm, we specialize in unlocking the potential of professionals and helping companies cultivate a new generation of impactful leaders. Our commitment is rooted in personalized growth journeys, data-driven insights, and strategic transformation. Join us and become a part of a dynamic team driven by purpose, excellence, and human development.
Job Description
Job Description
We are seeking a detail-oriented and proactive Client Account Representative to join our team in San Antonio. In this role, you will act as a primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. You will be responsible for maintaining strong relationships, resolving client concerns, and supporting the overall account management process.
Responsibilities
Serve as a liaison between clients and internal teams to ensure timely and successful delivery of solutions
Manage and maintain client accounts with accuracy and care
Address client inquiries and resolve issues in a professional and efficient manner
Monitor account activity and identify opportunities for growth or improvement
Prepare regular updates and performance reports for clients
Collaborate with team members to develop and implement account strategies
Ensure a high level of client satisfaction and retention
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field (or equivalent experience)
1-3 years of experience in client services, account management, or customer relations
Strong communication, interpersonal, and problem-solving skills
Highly organized with attention to detail
Ability to manage multiple tasks and deadlines
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Positive attitude and a customer-focused mindset
Additional Information
Benefits
Competitive salary ($58,000 - $66,000/year)
Opportunities for professional development and career growth
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
Ongoing training and mentorship
