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Client Service Representative

Trane Technologies
$60,000 - $70,000 a year
Upper Merion Township, Pennsylvania
Full time
1 day ago
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Trane in King of Prussia, PA is hiring for a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC system related solutions.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.
  • Learn more about our benefits here!

Where is the work:
Hybrid:
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.

What you will do:
  • Support of assigned account managers and their assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
  • Quote, close, and transition Technician Leads and other Service repair work under the direction of the Account Managers
  • Generate estimates and proposals for service work under the direction of the Account Managers.
  • Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service
  • Prepare transition documents and communicate project readiness for assignment to operations team.

What you will bring:
  • Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
  • Minimum one (1) year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management fields preferred.
  • Working knowledge of HVAC systems preferred.
  • Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
  • DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Compensation:
Base Pay Range: $60,000-70,000
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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