https://ohdcorporation.com/
Today, Overhead Door Corporation has three operational divisions – Access Systems Division (Overhead Door, Wayne Dalton, and TODCO plus our services arm, Creative Door and Wayne Dalton Sales & Service), The Genie®Company, and Horton Pedestrian Systems (Horton Automatics, Flex by Horton, Won-Door plus our services arm of Door Services) – all heralded as industry leaders.
NATIONAL ACCOUNTS PROJECT ADMINISTRATOR
Administrative professional that assists with the coordination of major national account projects.
Responsibilities
- Prepare and issue accurate AIA pay application in accordance with contract terms and client specifications
- Review billing data for accuracy, completeness, and submission via various billing portals
- Collaborate with project managers, sales, and finance teams to gather billing information
- Maintain up-to-date client billing records and ensure all documentation is properly filed
- Reconcile billing issues or disputes and provide prompt resolution
- Ensure compliance with internal controls and regulatory requirements
- Support cross-functional teams and maintain communication across departments
- Assist in the planning and implementation of projects
- Coordinate internal resources and third parties/vendors for project execution
- Maintain and monitor project schedules, budgets, and deliverables
- Organize and participate in stakeholder meetings
- Document and follow up on important actions and decisions from meetings
- Track project performance and escalate issues to project managers as needed
- Maintain comprehensive project documentation and ensure it is accessible
- Follow-up is key to ensure all opportunities are realized.
- Will handle warranty and service calls related to assigned accounts and projects.
- Communicate and manage both the customer's expectations of the company and the company's expectations of the customer.
- Process all invoicing to proper parties and credits to installers.
- It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.
- Must be available to work a flexible schedule as dictated by the needs of the business.
Qualifications
- Individual must demonstrate these competencies: analytical, problem solving skills, technical skills, customer service, oral communication, written communication, teamwork, leadership, quality management, business acumen, ethics, fair judgment, motivation, planning/organizing, professionalism, quality, quantity, adaptability, attendance/punctuality, dependability, and initiative.
- Excellent customer service skills.
- Excellent organizational and time management skills.
- Excellent computer skills and fully competent in MS Office with an emphasis on Excel. Experience with Adobe Pro, Autodesk Design Review, JD Edwards, MXP and Oracle a plus.
- Experience in building products industry or project management a plus.
- Experience in the door industry a plus.
Education
- 2-year associates degree or two years related experience and/or training.
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