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Consumer Account Representative

Velo Law Office
$19 - $23 an hour
Grand Rapids, Michigan
Full time
1 day ago
Benefits:
  • 120 Hours PTO
  • 10 Paid Holidays
  • Long Term Disability
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

No prior experience needed!

A multi-state creditors' rights law firm based in Grand Rapids, Michigan, seeks a Consumer Account Representative to assist with its consistently growing practice.

Applicant will be responsible for educating consumers on the status of their accounts, skip tracing consumers location and assets, generating and receiving consumer calls, negotiating and following up on payment arrangements, and identifying the reason for a consumer’s delinquency.

Good computer skills, excellent communication skills, and the ability to provide a high level of professionalism are important. Candidate must also be organized, hardworking, and committed to learning the interworking of a very specialized field.

Location:
Northeast Grand Rapids, MI

Job Type:
Full-time

Pay:
$19.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • No nights
Work Location:
In person
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