At The Pain Treatment Institute, we do more than help patients—we change lives. And that starts with you. We're on the hunt for a motivated, upbeat, and reliable Contact Center Rep / New Patient Coordinator who thrives in a fast-paced, people-first environment.
If you’ve got a passion for helping others, love talking on the phone, and are the kind of person who enjoys making someone's day just a little easier—you might be exactly who we need!
What You'll Be Doing:
- Being the warm, welcoming voice patients hear when they call us
- Scheduling appointments like a boss—both new patients and follow-ups
- Handling new patient referrals and making sure their first experience is top-tier
- Making confirmation calls (yes, we love a good checklist!)
- Using scanners, faxes, and copiers like a pro
- Uploading documents into our EMR system
- Helping with general office tasks that keep things running smoothly
What We're Looking For:
- 1–2 years in a medical front office or contact center (preferred but not required)
- High School diploma or equivalent
- Comfortable with computers and basic office tech
- Experience with EMR? Even better!
- Strong communication skills with a friendly, can-do attitude
- Excellent organization and multitasking abilities
- A team player who’s ready to bring positive vibes every day
What You’ll Get:
- A supportive team and fun, friendly work environment
- Competitive pay based on experience
- Full benefits package including:
- Health, Dental, and Life Insurance
- 401(k) plan
- Paid Time Off (yep, we believe in work-life balance!)
We believe in compassion, connection, and creating a great experience for both our patients and our team. If you’re ready to grow with a company that values your work and supports your future—we want to hear from you!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
