Salary
$65,374.40 - $76,897.60 Annually
Location
Renew - Moses Lake, WA
Job Type
Full Time Regular
Job Number
HR -01082
Department
RENEW
Division
RW INTAKE & CRISIS UNIT
Opening Date
08/18/2025
Closing Date
9/1/2025 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
T03
Position Summary
The Crisis Intervention Specialist provides hospital diversion services and support to individuals enrolled in the Intensive Hospital Diversion (IHD) program and individuals waiting for assessment by a Designated Crisis Responder (DCR). This position also provides supported services such as transportation, shopping, moving individuals into new residences, assisting with Activities of Daily Living, and sitting with individuals, assuring individualized quality mental health services which contribute to the well-being of citizens of Grant County.
DISTINGUISHING CHARACTERISTICS:
Renew provides individual and/or group treatment services to persistently mentally ill individuals and individuals with emotional, behavioral and other mental disorders, to enhance independent choice, satisfaction and optimum participation in the community, family, and employment or education environments. This position will be required to work various hours/days of the week and will include on-call hours and is expected to work a minimum of 40 hours per week. The schedule for this position will be set by the Clinical Manager – Crisis Services or designated manager and may be changed as Agency/department needs change. This position is represented by the Teamsters Local Union #760. All employees hired into this position are required to become and remain members in good standing of the Union within 30 days of beginning employment.
DISTINGUISHING CHARACTERISTICS:
Renew provides individual and/or group treatment services to persistently mentally ill individuals and individuals with emotional, behavioral and other mental disorders, to enhance independent choice, satisfaction and optimum participation in the community, family, and employment or education environments. This position will be required to work various hours/days of the week and will include on-call hours and is expected to work a minimum of 40 hours per week. The schedule for this position will be set by the Clinical Manager – Crisis Services or designated manager and may be changed as Agency/department needs change. This position is represented by the Teamsters Local Union #760. All employees hired into this position are required to become and remain members in good standing of the Union within 30 days of beginning employment.
Essential Duties and Responsibilities
The following examples of duties and accountabilities illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position. Employee must comply with all County and department policies, procedures, WAC’s, or other regulatory bodies.
- Coordinate with Supervisor, DCRs, and other agency staff to provide hospital diversion and crisis intervention services to individuals referred to the Intensive Hospital Diversion (IHD) program.
- Hospital diversion and crisis stabilization services to provide include but are not limited to:
- Daily contact with individuals
- Sitting with individuals
- Assuring increased and intensive case management services are provided by the primary clinician
- Arranging for emergency medications when prescribed
- Providing or arranging transportation to services
- Assisting with arrangements for other services or resources as appropriate
- Assess each individual’s acute treatment needs and provide appropriate treatment, assuring coordination of all services with primary DCR, medical staff, natural supports and other involved treatment staff. Services may occur in individual’s home, nursing facility, transitional house or motel or other identified place.
- Identify a team of persons serving the individual and coordinate a plan for services. Keep identified team informed of important treatment information and changes in conditions and treatment strategies.
- Make referrals to appropriate community resources that are not available within the Agency and are basic to the needs of the individual; and coordinate services between other agencies.
- Support services to provide include but are not limited to:
- Transportation to shopping, banking, doctor appointments, errands
- Moving individuals into new residences
- Assisting with Activities of Daily Living as assigned
- Assuring food is provided
- Actively seek supervision and consultation from supervisor and other professional staff to assure the individual is safe and receiving appropriate care.
- Meet and maintain competency level for service coding, billing requirements, and note documentation for billing varying insurances and DSHS.
- Documents accurately in client records within established Agency timelines.
- Complete and maintain appropriate records which meet Washington Administrative Code (WAC), Revised Code of Washington (RCW), Regional Support Network, Agency documentation, quantitative and peer review and regular supervision standards, in the required timelines.
- Provide services that are compatible with the particular culture and primary language of the individual and which support the individual’s rights.
- Actively participates in training and other meetings, whether in or out of office, as requested.
Education, Experience, and Licensing
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Any combination of education and experience may be substituted as long as it provides the desired skills, knowledge and abilities to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required
- Bachelor’s Degree in Psychology, Social Work or other behavioral health related field;
- Related experience and/or training;
- Demonstrated knowledge of appropriate response to aggressive behaviors with least restrictive interventions;
- Valid Washington State Driver’s License: Must have a safe reliable vehicle with proof of automobile insurance;
- Background Checks: Must have acceptable background reports, at time of hire and every three years afterward;
- Driving Abstract: Must have an acceptable driving report; and
- Washington State Registered Agency Affiliated Counselor Credential; Licensure preferred. Must maintain an active credential with the State of Washington.
Preferred
- Three years of related experience and/or training
- Demonstrated high level of competency in dealing with mental health emergencies
- Bilingual/Bicultural skills
- Understanding of medical and clinical terminology
- Strong attention to detail and accuracy
- Knowledge of County and Agency policies and procedures
Physical Abilities and Working Conditions
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and lift up to 50 lbs. of unequal weight. Specific vision abilities required by this job include close and distance vision, peripheral, depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions:
- Work is primarily performed inside, but can be performed in varying temperatures.
- Work settings may include any of the Renew offices, schools, jails, client’s homes, or community locations.
- Employee may be exposed to odors or vapors in the office or other work settings.
- Work may be performed in other environments where the employee may be exposed to sub-sanitary environments, pets, and passive smoking.
- Daily exposure to potential verbal and physical aggression with risk of personal safety issues.
- Work duties may require the operation of vehicles, which involves risks associated with driving including road traffic conditions and inclement weather.
- Work duties may require employee to transport client in vehicles.
This position is represented by the Teamsters Local Union #760.
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