Critical Facilities Technical Lead

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

LL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Critical Facilities Technical Lead supervises and supports operating engineers in project planning, repair, and maintenance of all base building and critical system machinery and equipment.

Responsibilities

• Monitor performance of assigned responsibilities.

• Supervise the performance of project work as needed. Specific tasks include but are not limited to: ensuring the timely performance of maintenance contract work, overseeing the fulfillment of equipment warrantee obligations by the installer and securing equipment manuals and drawings from the installers/contractors.

• Audit performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience.

• Perform root cause analysis of malfunctioning equipment and ascertain corrective action required to restore to satisfactory operating condition.

• Provide training and supervision aimed at expanding the capabilities of the operations staff.

• Training on the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety, and troubleshooting procedures, recommending relevant outside engineering courses for enrollment, and instilling an overall level of professionalism in manner and appearance.

• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials while maintaining a clean and safe workplace.

• The Lead must ensure the highest level of professionalism, while meeting the clients’ needs, and commitment to achieving the goal of 100% uptime throughout the engineering team. Responsible for protecting and improving the value of the clients’ assets and ensuring that building engineering systems continue to perform their intended function.

• Responsible for advance training and notification to all contractors so that they are informed and knowledgeable with respect to the building’s critical functions and the work they are to perform, including an incident contact response list.

• Responsible for understanding and complying with emergency escalation procedures.

• Ensure that Work Authorization is a well-understood process among the building staff, engineers, project manager and contractors who perform work on the building’s critical infrastructure.

• Ensure strict adherence to Critical Awareness Process, Technical Bulletins, established engineering guidelines, processes, and procedures.

• Assist Chief Engineer in implementation of Key Performance Indicators (KPI’s) and Individual Performance Plan’s.

• Performs additional job duties as requested.

Supervisory Responsibilities

• Assist Chief Engineers in supervising projects and implementation of engineering initiatives.

• Carries out supervisory responsibilities in accordance with the policies enumerated with Jones Lang LaSalle and applicable laws.

• Responsible for overseeing the activities of contractors working within the building either as representatives of the buildings.

• Supervise and implement engineering and project management initiatives.

• Planning, assisting, and collaborating with facilities management, engineering and project management.

Education & Experience

• Must have hands-on experience in a data center/critical facility, including UPS Systems, emergency generators, and switch-gear

• High School diploma or GED equivalent

• 10+ years related work experience, including supervisory experience

• Operating Engineers license (SMA) or equivalent

• Certification as a Universal Technician for CFC’s (or within 90 days of employment)

Skills and Abilities

• Demonstrated verbal/written communication skills.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.

• Ability to write routine reports and correspondence.

• Ability to speak effectively before small groups of tenants or fellow employees.

• Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.

• Must be able to professionally interact with tenants and contractors.

Preferred Requirements

• Prism Experience.

• Service Now Experience.

• Trained in NFPA70E.

Physical Requirements:

• This position will require the following:

• Walking large, campus-like settings.

• Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:

• Climbing stairs and navigating rooftops to access equipment.

• Ability to Climb a ladder with a 300-lb weight limit.

• Must be able to work different schedules.

• Must be able to work Holidays.

• Must be able to respond to site emergencies.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For additional details please see our career site pages for each country.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.