DEPARTMENT Conference and Events Management
SUPERVISOR Director of Conference and Events Management
BASIC FUNCTION
Manage registration for TMA events; provide logistic and administrative support to TMA events team.
MAJOR RESPONSIBILITIES/TASKS
- Serve as On-Site Team Lead for TMA Event Registrations. Lead the onsite teams and handle challenges and problems appropriately so that the registration process runs smoothly.
- Process Pre-Registrations. Input registrations into database and send confirmations. Create name badges for attendees and maintain accurate inventory of badge making materials. Set up and maintain events in iMIS meeting registration software
- Reporting. Process weekly registration and revenue reports. Generate and maintain conference attendance data. Reconcile and share attendance rosters with appropriate staff members
- Provide support to other areas of the Conference and Events Management Department. Including, but not limited to: support with inventory and ordering, marketing materials, vendor procurement, production support, etc.
- Communication. Handle written, e-mail, and telephone inquiries relating to conferences.
- Serve as a core member of the Events Teams. Provide support as needed with projects and tasks related to the TMA Meetings.
- Perform other related duties as directed or required.
TRAVEL REQUIREMENTS
This position requires some overnight travel, including, but not limited to, traveling for TMA Conferences and site visits.
SUPERVISORY RESPONSIBILITY
No direct supervisory responsibility. This position will, however, assist in leading a four- to ten-person registration team for TMA events.
INDEPENDENCE/SUPERVISION RECEIVED
Duties are performed under general supervision according to generally prescribed guidelines. Employee is responsible for judgment that is exercised regarding selection and interpretation of methods and procedures to be used personally.
GENERAL QUALIFICATION REQUIREMENTS
Knowledge and Experience:
Requires knowledge of basic occupational skills or clerical procedures and ability to operate standard office equipment; normally acquired through a college degree, or 2-4 years’ equivalent experience.
Skills and Abilities:
- Ability to understand and follow oral and written instructions with minimal supervision.
- Ability to meet deadlines and clearly communicate the status of projects
- Ability to lead an onsite registration team.
- Excellent organizational, interpersonal, and communication skills essential.
- Ability to communicate effectively and professionally with members and the public through both verbal and written interactions.
- Must be able to prioritize/perform multiple tasks with strict attention to detail despite many interruptions.
- Must embrace technology for use in maintaining calendars and organizing tasks.
- Work effectively with other TMA employees in a team environment.
- Proficient with Outlook, Word, Excel, and PowerPoint.
The purpose of a job description is to describe the overall function and general responsibilities of a job. Job descriptions are used in hiring and training and to provide employees with a better understanding of employer expectations. Descriptions are revised as job responsibilities change.
