Executive Assistant - Financial Services, Sales

Category

Operations

Experience

Associate

Primary Address

Plano, Texas

Overview

If you are someone looking to work in a high-energy, collaborative, professional environment with an evolving culture as a result of continuous growth, then Capital One might be for you! Capital One’s Financial Services, Sales team is looking for a detail oriented, innovative, and confident experienced Executive Assistant. This position will provide administrative support to an MVP in Financial Services, Sales and supervise a team of Administrative Assistants.

You will frequently find yourself in the center of everything that pertains to the Executive and their team. The ability to adapt to constantly changing demands, take on new and unfamiliar tasks, and work collaboratively with other administrative professionals is critical. As the leader of an Administrative Assistant team, you will provide day to day supervision of the team, manage time, expenses and approvals for the Admins, and support their learning and development.

This position is extremely pivotal to the success of a well-run, efficient organization. The ideal candidate will promote the value of trust throughout the organization, consistently keep commitments, and employ exceptional follow-through. You demonstrate personal integrity, and earn the trust of fellow associates by communicating openly. Furthermore, you have an ability to create and reinforce Capital One’s corporate culture of “excellence” and “do the right thing” by demonstrating personal integrity, earning and respecting the trust of associates and communicating openly.

General Responsibilities:

Serve as an Administrative Partner to your executive to handle their administrative tasks, freeing up their time to focus on department and company goals

• Manage daily calendars for your executives, demonstrate flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes

• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences

• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems

• Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)

As a supervisor of a team of Administrative Assistants, your responsibilities will include:

• Management and day to day supervision of the team

• Maintain a close partnership with the team to ensure that their administrative needs are being met

• Ensure adequate admin coverage when admins are on PTO

• Train and evaluate associates and take corrective action when necessary

• Promote team learning and development

• Lead team engagement activities

• Manage time and expense processes and approvals for the team

• Oversee all performance management activities on behalf of the admin team

Identify and implement process improvements

• Drive compliance with best practices, insuring team compliance with internal business controls

• Identify and resolve process breakdowns

• Develop a detailed project plan to track admin performance and development

• Report and escalate performance issues to management as needed

• Additional project and process work may include events support and project support

At Capital One you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of Administrative experience

• At least 3 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite

• At least 2 years of experience in People Leadership

Preferred Qualifications:

• Bachelor’s Degree

• At least 7+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment

• At least 4+ years of experience in people leadership

• At least 3+ years of calendar management supporting executives

• At least 3+ years of meeting and event planning experience

• Experience setting up video conference and Zoom/Skype technology for meeting users

• Experience planning ahead and managing time effectively

• Excellent written and verbal communications

• Excellent organizational skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).